1. As Senior: doing production and support & clarifying doubts of admins , taking refresher , daily huddle, making hourly reports , cascade new updates and manual audits for increase quality percentage of team . Support new hire team members and cross skilling team members. 2. As aContent Moderator: Responsible for reviewing user-generated content to ensure it meets community guidelines and policies which may involve screening text, images, videos, and other media for inappropriate or harmful content. And also checking payment, transitions, proof of payment, charge back and fraudulent activities and do needful and resolve customer quires.