12+ years of IT & Telecommunication infrastructure management experience in IT &Hospitality Industry in maintaining highest IT standards, preparing and advising on technologybudget, project implementation, staff management, vendor relationship, supporting and troubleshooting diverse Property Management Systems (PMS), network administration, POS terminals,EPABX, DVR system, Wi-Fi router, Electronic Locks and host of Windows & proprietary OS.Extensive knowledge of: Microsoft Windows Server 2000, 2003, Microsoft Office 2000, 2003 and2007, wired and wireless networking skills, desktop and server hardware and antivirus and remotesupport products & servers and computer peripherals & interfaces, Website management, SEO,Google Adwords, E-marketing on facebook, Twitter and other business sites. Acquired proficiency in maintaining mission-critical servers & processes, anti-virus & security policies, telecom & technology operations, office equipment's,documentation, providing training, etc. and fully conversant with hotel operations.Actively involved with System Integration from the project stage to pre-opening, till the Grand opening of India Awadh, Lucknow & Orko'ss Hotel, Kolkata. Handled pre opening project for Orko'ss Hotel, Kolkata. Worked at various stages of Network design, integration, quality assurance to the deployment of PMS products like IDS v4, IDS Enterprise, IDS NEXT, IDS Next 6i, Prologic, Touche (POS System ), Prolofic ( Back Office Accountig ), EPBAX Installation, Onity Door locking system and 3rd party interfaces Configured and implemented WiFi at India Awadh , Lucknow & Orko'ss Hotel, Kolkata. Designed huge network setup as per requirements. Configured and facilitated Huge Internet bandwidth as per client requirements.Configuring different VLAN's, trunking.
Listed skills include Hotels, Management, Customer Satisfaction, Hospitality, and 25 others.