 Responsible for all kind of receiving of the hotel  Update receiving records daily basis and prepare all the documents for any type of audit purpose Prepare daily flash food cost report Prepare daily flash beverage cost report  Update the complimentary checks, amenities, club lounge benefits daily Able to operate Enterprise Management Console(EMC) to update/create micros buttons for F&B outlets  Able to operate Remote Management Console (RMC) Good command on ADACO and Symphony system Conduct the monthly outlet, food and beverage store inventory Assist the Cost Controller in month end closing Assist the food and beverage Store operation

The job includes ‘customer relationship’ to ‘handle the accounts, moreover closing the accounts for the day and reviewing the reports to ensure daily businesses’. Providing the information to the guests about internal and outside activities, current promotions and maintaining the SOP of the company to keep the GSI (Guest Satisfaction Index) on standard.

Managing the operations of Food and Beverage which play a major role to fulfill the budget of the company. Making the budget for the month according to the yearly budget was a big challenge, where making the employee schedule, salary sheets, coordinating functions, planning events, look after hygiene were regular works.

Working in every department was a great experience and plenty of things to learn and do together. It was an opportunity to be under guidance of managers working there.