At Policybazaar.com, I leverage my technical and analytical skills to provide comprehensive and accurate information and guidance on health insurance products and services to customers. I am a Subject Matter Expert with an IRDA certification and a strong domain knowledge in health insurance.I also collaborate with the product and sales teams to identify and resolve customer issues and feedback, and to improve the quality and efficiency of the service delivery. With a B.Tech in Electronics and Communications Engineering from Haldia Institute of Technology, I have a solid foundation in technology and innovation. I have also gained valuable experience in the banking industry, where I managed and delivered high-quality customer service, private banking, and operations management for HNI and retail clients. I am skilled in marketing management, banking, and equities, and I am motivated by helping customers achieve their financial goals and wellness.