Information Technology System Administrator
Current• Cleaned up more than 35 computers and their LAN from viruses, saving about 20% time while getting work done because system performance was improved significantly.• Managed an on-prem ERP system’s database transitioning from a BDE engine to an Advantage database engine, thereby reducing the time it took to post a transaction by more than 15% for about 25 users.• Suggested and implemented an idea of having an internet gateway backup, thereby bringing about a 99% reduction in wait or downtime whenever a main internet service provider service is unavailable.• Coordinated implementation of an extension (called Backoffice) that allows Sales Reps on the field to query the on-prem database of the ERP, to get customers' information instantly via a mobile application while on the field, thereby increasing our customers' decision-making time by 50%.• Coordinated an implementation of HRM software and achieved more than 30% efficiencies in handling Human Resources Management for the company's HR department.• Coordinated a transition from an on-prem ERP software to the SAP B1 cloud-based software, which allows the employees to have access to the system anytime, making it possible to work from home or anywhere in the whole world for all the concerned departments in the organization.-
