Developed organizational structure for a local retail boutique. Utilizing leadership, time management, and authenticity to develop strategies to build sales, gross margin, return on investment, inventory turnover and net margin. Analyzed sales trends, price, and quality of merchandise using procurement related tasks, including sourcing, negotiating terms, purchasing items, creating purchase orders, receiving and inspecting goods as necessary and keeping records of all the steps in the process. Developed customer service plan and mentored team to use the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.Professional negotiation skills and speaking abilities in public as guest lecturer, presenter, on television. Responsible for developing human resource systems & processes to fit the strategic needs of a small business. Recruit, develop & retain talent for various capacities. Lead & advise managers on organizational goals & policies. Execute and manage hiring, on-boarding, regulatory compliance, and payroll. Ensured the execution of marketing using in-store promotions, collaborations, pop-ups and events both strategically and tactically to drive revenue using direct mail, email, social media, advertising and publicity. Computer Skills:Microsoft Office: MS Outlook, MS Word, MS Excel, MS Publisher, MS Power point; Nitrosell Ecommerce Website Design, Data Management and Input; Constant Contact Email Marketing; Quickbooks Accounting & Payroll; Retail Merchant Hero Point of Sale & Database Management; Social Media: Facebook, Instagram, LinkedIn, Twitter, Pinterest, Tumblr, Word Press, TicTok; Canva, Adobe Photoshop Photo Editing; InShot Video Editing; Slack Communication Platform; Zoom Teleconference Software.

Selected as a participating executive for Interise's Streetwise MBA program at the Small Business Administration Hawaii. At Interise’s Streetwise MBA program, the focus developing skills to move business to the next phase. Knowledge to help with unexpected business challenges: achieving higher business revenues; developing long-term and short-term business growth strategies; streamlining procurement; developing employee training programs to keep them up-to-date with the industry, train them in relevant skills, and build their confidence to take on new challenging roles, devising innovative marketing strategies, organizing and improving internal processes, improving community involvement, marketing, company finance management and build, maintain and promote a positive company image.