 Interview and assess job seekers to determine education, training and development needs Match available job seekers to openings in area businesses/industries Coordinate job seeker services and training with local partners and schools Identify training needs and deliver employment-related workshops for adults Manage data base for Lancaster Works participants monitoring each individual’s training services, testing, employment and education for up to one year Interact with area businesses/industries to identify workforce training needs  Collaborate with community and government entities to address workforce issues Collaborate with technical college to develop and deliver training programs  Serve as primary support for Lancaster County’s Work Ready Community Steering Committee and County Champion Provide quarterly reports to County Council, Steering Committee, and others

Provide career counseling services and training to the Career Success Network of York Technical College.

Serve as a part-time instructor for adult training programsDevelop content and deliver soft skills training workshops on a variety of topics for adult job seekersProvide individual career counseling including, but not limited to, resume development, interviewing, cover letters, on-line applications, etc.Provide classroom instruction in basic computer skills and MS OfficeAdminister WorkKeys assessments and basic training in KeyTrain and WinDevelop marketing materials for workforce development programs

Sales and MarketingPartnered with the senior management team to identify, develop and retain the talent to compete in a highly competitive, rapidly changing global marketplace. Designed and implemented corporate initiatives and programs in support of organizational goals. Key accomplishments:Conducted monthly sales meetings and implemented Sales Funnel processIdentified and developed new target marketsAssessed staff development requirements and deployed performance based programs.Authored corporate sales initiativesDeveloped a comprehensive strategic business plan to improve efficiency and expand business services to include:Sales force automation.Business Plan for recruitment and placement of professional contract employeesLed corporate team charged with the development and implementation of a comprehensive marketing plan to include: selection of marketing firm, design of a new company website, design and copy of marketing materials

Key accomplishments:Updated and delivered human resource policiesDeveloped and implemented new hire orientation and training program for internal operations and sales associatesEnsured company compliance with federal, state and local employment regulationsRedesigned employment application to comply with new application management softwareRevised and implemented new employee handbookConducted field training with internal operations and sales associates

Key accomplishments:Updated and implemented HR policy manuals for multiple divisions of the companyFacilitated renewal process for medical, dental and other ancillary insurance productsAdministered company 401(k) retirement plan.Provided HR coaching and consultation to management in regards to processing new hires and terminationsManaged and coordinated employee relations and company event planningEnsured company compliance with federal, state and local employment regulations. Successfully avoided on site audits by the offices of federal contract complianceServed as point person for one new office start-up and one office closing in 2009

Key accomplishments: Business development through expansion into five new office locations Directed regional sales activities and acted as account manager for significant regional accounts resulting in combined annual sales of $15 millionDeveloped sales/performance goals and budgets for twelve branch officesRecruited Branch Managers and Account ExecutivesCoordinated and participated in training of managers and staff within regionDirected proposal development for potential new clientsDeveloped and facilitated client service reviews with key accountsAchieved branch profitability through pricing and control of personnel/operating costsReceived President’s Club Award with regional sales exceeding $13 millionDirected and coordinated the closing of five branch offices during the post 9/11 economic recession

Key accomplishments:Increased billable hours from 5K to 24K hours per weekManaged an internal staff of up to 16 individualsEstablished on-site management programs aimed at improving customer service and delivery of services to key accountsIdentified regional sales opportunities resulting in new market expansionEngaged in client proposal development and presentationsManaged profit and loss for the branchDeveloped and managed a recruitment project covering a two state region