Debbie Barabe - Phillips

Debbie Barabe - Phillips Email and Phone Number

Sr. Credit Manager at Sprint Nextel @ Sprint Nextel
overland park, kansas, united states
Debbie Barabe - Phillips's Location
Littleton, Colorado, United States, United States
Debbie Barabe - Phillips's Contact Details

Debbie Barabe - Phillips work email

Debbie Barabe - Phillips personal email

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About Debbie Barabe - Phillips

Debbie Barabe - Phillips is a Sr. Credit Manager at Sprint Nextel at Sprint Nextel. She possess expertise in leadership, product marketing, solution selling, customer experience, team building and 45 more skills. Colleagues describe her as "I have worked with Debbie since 2003 and to me she epitomizes the highest levels of leadership, accountability, business creativity, and partnership. In the many times the need to partner to resolve sales or customer issues have arisen, Debbie has proven consistently to be very responsive, strategic, and determined in understanding the scope of situation and leading the engagement, discussion, and decision to move forward to successful resolution. She is an amazing people manager, and builds strong relationships with other leaders in the organization. I would highly recommend Debbie for a senior leadership role." and "I have had the pleasure to work with Debbie for the past 9+ years. In that time I have found her to be a forward thinking leader that focuses on the task at hand and most importantly the customer."

Debbie Barabe - Phillips's Current Company Details
Sprint Nextel

Sprint Nextel

View
Sr. Credit Manager at Sprint Nextel
overland park, kansas, united states
Website:
sprint.com
Employees:
65698
Debbie Barabe - Phillips Work Experience Details
  • Sprint Nextel
    Sr. Credit Manager
    Sprint Nextel Jan 2011 - Present
  • Sprint Nextel
    Sr. Manager Dedicated Support For West And Midwest
    Sprint Nextel Aug 2006 - Feb 2011
    • Hired and trained entire call center with over 140 care reps. Team is responsible for providing dedicated customer service support to our General Business customer base. • Manage first call resolution metrics along with churn, accounts receivable, customer satisfaction, and issue resolution for the 17,000 accounts my center manages. Responsible for $250,000,000 in revenue for Sprint.
  • Sprint Nextel
    Sr. Strategic Care Manager
    Sprint Nextel May 1998 - Aug 2006
    • Offer the SCS program in Los Angeles and Central Valley area to our largest and most profitable customer base. In addition, partner with Sales to help maintain and grow the accounts within the area.• Provide root cause analysis for common issues within NFC: program inconsistencies across regions, departmental impacts on large customers i.e. Collections, Fulfillment, Care, Finance, and Sales. • Responsible for area account analysis to track customer revenue, receivables, disputes, and churn to help project manage issues on current accounts.• Provide input and time to assist NFC Project Managers on departmental initiatives. Examples, SCS Database, NAA tool, Touch Point Strategy, National Account Assignment List, Knowing Your Resources training for Sales, Best Practices Committee, and others.
  • Sprint
    Sr. Lead For Sprint Nextel Merger Team - Business Customer Service
    Sprint Mar 2004 - Nov 2005
    • On merger team for 2 Fortune 500 companies. Was responsible for the project management of merging Sprints and Nextel’s Business customer care organizations. • Planning for Day 0/1 employee/customer experience for the Centralized and Service Assurance team. This planning will include new processes and procedures for the Integrated Help Desk, Training development, and Communications. • Identify adopt and go opportunities for Newco and documented the changes for synergy targets.
  • Harris
    Sales Manager
    Harris May 1996 - May 1998
    • Maintain correct balance of employees to workload while meeting and exceeding a monthly sales quota.
  • Barabe Mortgage
    Owner
    Barabe Mortgage Mar 1988 - Sep 1997
    • Responsible for supervising and managing daily operations for branches in Frazier Park, Pine Mountain, and Bakersfield California.• Manage an annual lending quota of $836,000,000 through Conventional, VA, and FHA channels

Debbie Barabe - Phillips Skills

Leadership Product Marketing Solution Selling Customer Experience Team Building Sales Process Strategic Partnerships Mpls Salesforce.com B2b Voip Account Management Sales Cold Calling Selling Customer Retention Channel Partners Sales Operations Customer Satisfaction Cdma Telecommunications Vendor Management 4g Process Improvement Strategic Planning Strategy Sales Management Direct Sales Managed Services Business Process Cross Functional Team Leadership Training Employee Training Product Management Customer Service Enterprise Software Project Planning Saas Management Project Management Wireless Cellular Communications Mobile Devices Call Centers Mergers And Acquisitions Cloud Computing Unified Communications M2m Mobile Technology Co Location

Debbie Barabe - Phillips Education Details

Frequently Asked Questions about Debbie Barabe - Phillips

What company does Debbie Barabe - Phillips work for?

Debbie Barabe - Phillips works for Sprint Nextel

What is Debbie Barabe - Phillips's role at the current company?

Debbie Barabe - Phillips's current role is Sr. Credit Manager at Sprint Nextel.

What is Debbie Barabe - Phillips's email address?

Debbie Barabe - Phillips's email address is de****@****int.com

What schools did Debbie Barabe - Phillips attend?

Debbie Barabe - Phillips attended California State University, Bakersfield, California State University, Bakersfield.

What skills is Debbie Barabe - Phillips known for?

Debbie Barabe - Phillips has skills like Leadership, Product Marketing, Solution Selling, Customer Experience, Team Building, Sales Process, Strategic Partnerships, Mpls, Salesforce.com, B2b, Voip, Account Management.

Who are Debbie Barabe - Phillips's colleagues?

Debbie Barabe - Phillips's colleagues are Junalyn De Juan, Janice P, Angela Arnold, Dalibo Cmiljanic, Krista Russell, Laila Al-Yousuf, Alexander Alexandrov.

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