Retired
CurrentProject Management - Managing large, complex US and International clients. Manage project plans, resources for both internal and external partners. Define requirements, scope of work, work effort at onset. Maintain budget, proactively produce and maintain PM documentation - project plans, issues log, risk management log, status reports, agenda and time tracking tools. Manage and track all resources to delivery project milestone within the agreed timeline.Benefit Admin – Develop, document, publish and deploy Benefits Administration processes and procedures; perform complex process analysis resolution and develop creative solutions; assist with the on-boarding of new products and/or new clients; perform departmental metric analysis, trending and reporting; act as a resource to key management personnel as well as project managers in charge of major development projects.Prior to Project Management involved with - Implementation - Client training, specification documentation review against system, Configuration – Set up client events and communications, annual payroll calendar configuration and system-wide testing. Product Development – Assist with coordination of user acceptance test plans and communicate results for Health & Welfare releases