Network Communications
Current•Create and maintain high-level workbooks/databases to house pertinent information for approximately one hundred land voice accounts as well as their current and prior maintenance data.•Use Northrop Grumman systems such as SAP, VeraSmart and OpenText ADR to research and reconcile accounts with previous balances prior to assumption as well as process payments on current balances due.•Responsible for complete assumption of all land voice and conferencing accounts from various origins, including customer and vendor contact to ensure a smooth and timely transition.•Maintain solid and professional relationships with all vendors and customers to enable Network Communications to reconcile all land voice and conferencing accounts properly and rid the accounts of any past due balances.•Research and record inventory information for all land voice accounts including location and circuit types so that cost savings/reduction measures can be evaluated if available.•Assist with administration of all NG mobile technology devices such as air cards, pagers, BlackBerrys, and cell phones. Administration includes, but is not limited to initial ordering, replacement, and assisting with end user setup and troubleshooting.•Active member of the NG Community Involvement Team.