Debbie Burch Email and Phone Number

Administered accounts payable and receivable, ensuring accuracy and timely processing.Conducted monthly financial reconciliations, resolving discrepancies, and maintaining audit-ready records.Generated detailed financial reports (A/P, A/R, P&L) to provide actionable insights for Australian leadership regarding U.S. operations.Supervised payroll, ensuring multi-state compliance and accurate disbursements.Prepared and submitted required state and county forms.Negotiated vendor terms and ensured timely payments to maintain supplier relationships.Managed employee travel budgets and reimbursements.Processed eCommerce transactions across platforms like Amazon, Wayfair, and Chewy, ensuring accuracy in order processing, payments, and reconciliation.Directed supply chain logistics, overseeing warehouse staff, shipping partners, and customer deliveries.Optimized inventory management for timely supply chain deliveries.Led the relocation of the U.S. branch from Los Angeles, CA, to Tampa, FL, including headquarters, warehouse, and personnel transitions.

Cultivated strong relationships with RTech’s 120 clients through consistent communication, trust, and a deep understanding of their evolving needs.Managed the full client lifecycle, from lead generation and negotiations to contract preparation and execution.Oversaw and directed the technical consultants during software installations and upgrades.Coordinated with external agencies and internal teams to ensure timely project completion.Leveraged Customer Relationship Management (CRM) tools and data visualization to keep stakeholders informed as well as ensuring customer satisfaction.Administered payroll for employees across four states, ensuring compliance with multi-state regulations and accurate documentation.Established and implemented a 401(k) plan to enhance employee benefits and retention.Spearheaded the setup and optimization of QuickBooks Online for seamless financial management.Created and managed budgets, generated estimates and invoices, and processed payments to maintain financial stability and accuracy.Supervised the office manager, ensuring quality control and proper documentation across all operations.Coordinated cross-functional efforts with product research, sales, and service teams to align daily operations with organizational goals.Trained and mentored administrative staff, fostering a high-performance team environment.Designed and executed email marketing campaigns, segmenting contact lists and optimizing content for mobile platforms.Conducted ongoing research to stay current with email marketing best practices and industry standards.Proofread blogs, marketing materials, and correspondence to maintain professionalism and brand consistency.Prepared sales documentation for the parent company, ensuring compliance and accuracy post-sale.Developed budgets for equipment, licensing, and project timelines, ensuring efficient resource allocation throughout the sales process.