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I have over eighteen years experience in managing departments of 10-14 employees. Directing the day to day operations of scheduling and switchboard in a independently owned physician office. I maintain an expert level of proficiency with the MS Office suite of products. I am well versed in aspects of scheduling, customer service and patient accounts billing. I manage staff with a focus on creating a collaborative, positive, honest team environment.I am currently responsible for the schedule creation and management of 15 Gastroenterology Physicians and 6 nurse practitionersI have an high level of interest in customer service and innovative ways to improve internal and external customer service. I enjoy the training and development of employees.
Rockford Gastroenterology
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Scheduling Switchboard SupervisorRockford Gastroenterology Jan 2006 - PresentRockford GastroenterolgyOver eighteen years experience in managing departments of 10-14 employees. Directing the day to day operations of scheduling and switchboard in a independently owned physician office. I maintain an expert level of proficiency with the MS Office suite of products. I am well versed in aspects of scheduling, customer service and patient accounts billing. I manage staff with a focus on creating a collaborative, positive, honest team environment.
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Customer Service,Collections, Self Pay SupvRockford Health Physicians Mar 2002 - Dec 2005Responsible for customer service, self pay accounts, and collections. Managed a team of 10+employees. Handled all customer service issues for 150+ physician group. Worked with collection agencies when unpaid self pay accounts turned over to collections. Responsible for aging of self pay A/R.
Debbie Cuthbertson Education Details
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Business Administration And Management, General
Frequently Asked Questions about Debbie Cuthbertson
What company does Debbie Cuthbertson work for?
Debbie Cuthbertson works for Rockford Gastroenterology
What is Debbie Cuthbertson's role at the current company?
Debbie Cuthbertson's current role is Scheduling Supervisor at Rockford Gastroenterology.
What is Debbie Cuthbertson's email address?
Debbie Cuthbertson's email address is dc****@****dgi.com
What is Debbie Cuthbertson's direct phone number?
Debbie Cuthbertson's direct phone number is +181528*****
What schools did Debbie Cuthbertson attend?
Debbie Cuthbertson attended Rock Valley College.
What are some of Debbie Cuthbertson's interests?
Debbie Cuthbertson has interest in Customer Service, Employee Training And Development.
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