Served as main point of contact for welcoming and recruiting prospective students to KU during campus visit and tours.Serves as main point of contact for current KU students, answering questions regarding Financial Aid,Admissions, Registrar, Graduate Admissions and Student Information Services.Utilizes University policy and procedures to provide accurate information for our students.Provides a high level of customer service and hospitality for all prospective and current students at the KU Visitor Center.

Reviewed incoming freshman applications for admission to Ithaca College.Evaluated incoming freshman applications for possible scholarships to Ithaca College.On‐going part‐time position October‐April with Office of Admissions.

Managed store operations and personnel.Achieved profit goals by meeting individual and store sales goals.Provided excellent customer service.

Office of Student‐Athlete Academic SupportMonitored academic progress of all student‐athletes toward graduation; maintained academic reports, records and data necessary to comply with university, Southeastern Conference, and NCAA rules and regulations.Developed and monitored student-athlete graduation database.Advised and counseled student‐athletes regarding academic expectations and performance includingpre‐advisement of freshmen, selection of major, course selection, time management, study skills, test taking, goal setting, career planning and other areas necessary for academic success.Met regularly with student‐athletes and coaches to monitor academic progress, provide counseling andadvisement.

Commuter and Non‐Traditional (CNT) Student AffairsCoordinated events and forums on issues that affect CNT students.Supervised Maroon Platoon, SLL Student Assistants and Grad Assistants (timesheets, payroll, schedules, hiring and etc.).Manager for SAMS‐(approve RSO campus wide events, approve passwords and manager rights for 140 RSO groups).

Represented the University at high school, college, and community recruiting‐related programs across Texas, Arkansas and Louisiana.Counseled prospective students, parents and large groups.Certified VA and NCAA students for eligibility.Coordinated telecounseling programs and special events.

Serviced the needs of USAA policyholders for personal lines of business.Processed on‐line transactions, adjustments, rating for quotes, accounting matters, and other job relatedfunctions.

Supervised branch and personnel.Introduced and sold bank products to respective clients.Exceeded new money goal with sales over 1 million dollars.