Led team of Human Resource Professionals in supporting 1500 employees across the U.S. and served as Campus Experience Leader for Global Corporate Headquarters.• Ensured successful execution of all operational aspects of the HR function, including but not limited to: Employee Relations, Total Rewards, Talent Acquisition and Talent Management. • Collaborated with leaders on strategic business initiatives and cyclical processes such as performance management, talent review calibrations, succession planning and organizational design.• Led projects which resulted in creating efficiencies and expense savings with new hire onboarding, performance improvement and offboarding. • Partnered with the Americas Customer Service department as their Human Resources Business Partner. Executed changes in organizational design and employee engagement initiatives which resulted in a 9% reduction in turnover and an 8% improvement in employee belonging survey results.• Managed all operations, overall campus experience, budget, administrative and event services throughout Global Corporate Headquarters. Ensured efficient operations of all corporate campus activities, including facilities management, security, campus reception, dining services, health and fitness services, and campus meetings and events. • Re-energized Charlotte on campus attendance and engagement by partnering with Employee Resource Groups to plan various events throughout the year including social events, wellness events and community service activities.

Provided direction, support, and consultation in implementing strategic HR initiatives such as organizational talent review, total rewards and compensation, career planning, leadership development, performance management, legal compliance and employee relations.• Provided strategic Human Resources support to 200 employees throughout six states, both office-based and remote (KY, TN, VA, NC, SC, GA). Added two states to footprint and over 50 employees. Served as the HR Manager and Business Partner in the Southern Region, in addition to the WC Claims organization.• Served as Project Manager on several business initiatives including geographic expansion, centralization of business units, and various HR department initiatives.• Conducted thorough and well-documented investigations of employee relations issues arising from assigned business segments.• Facilitated annual succession planning and talent assessments and assisted with the creation of effective development plans for top talent.• Oversaw creation and annual revision of HR policies and procedures.• Managed regional expense budget planning and monthly oversight.• Mentored new HRBPs and served as a resource for policies and procedures.

• Led Employee Engagement initiatives by implementing recognition programs, and fostering an environment of teamwork, development and open communication• Appointed to Corporate Integration Team to ensure successful integration of a newly acquired company• Ensured successful consolidation of several departments (Home office, Claims and Personal Lines) through efficient relocation, recruiting and onboarding• Implemented aggressive recruiting strategies to sustain office growth: organized an in house job fair, attended external career fairs, decreased average job vacancy time from 6 months to 12 weeks or less• Advised management on all employee relations issues • Conducted training for managers and employees on Human Resources Policies, Performance Management, Selection Interviewing and Negotiation Skills• Developed staff of two direct employees and 8 indirect employees through frequent coaching and feedback sessions