Planned, organized, and facilitate specialized activities for residents with cognitive disabilitiesDeveloped and implemented a person-centered programming with whole brain fitness programs Maintained consistent communication with supervisor, nurses and families.Maintained and completed documentation on residents daily involvement and behaviorsEnsured a safe environment for residents

Managed a diverse team of 16 Customer Service Representatives (CSR). Coordinated the training of all CSR in the service center. Conducted employee performance evaluations to target areas of improvement.

in Brain, Language, and Evolution Laboratory Assisting Dr. William Hopkins in research program aimed at assessing age-related changes in cortical organization in chimpanzee brains. My tasks include: Located motor cortex area in assigned chimpanzee of individual magnetic resonance images of the subjects Provided individual measures of the surface are, depth and grey matter thickness of all sulci in the brain Research Intern on the Chronic Disease Self-Management… Show more in Brain, Language, and Evolution Laboratory Assisting Dr. William Hopkins in research program aimed at assessing age-related changes in cortical organization in chimpanzee brains. My tasks include: Located motor cortex area in assigned chimpanzee of individual magnetic resonance images of the subjects Provided individual measures of the surface are, depth and grey matter thickness of all sulci in the brain Research Intern on the Chronic Disease Self-Management Program Assisting Dr. Chivon Mingo in program designed to improving physical, mental health status, health care utilization, and health behavior among older community-dwelling African American. My tasks include: Responsible for contacting churches and individuals for recruitment purposesLearned research studies procedures and various research methodologies; gained exposure to intro level statistical analyses HobbiesMost of my spare time is on the weekend. I love spending time with my grandchildren; reading suspense novels, going to the movies, and listening to music. Show less

Responsible for daily oversight in Memory Care departmentsProvided in-put and administered DOARS AssessmentsDeveloped and implemented processes and procedures for memory care programConducted and delivered all Dementia training in accordance with facility and state regulationsCollaborated with clinical staff on residents needs and medication/treatment issuesPlanned and collaborated on monthly activity calendar and entertainment needs for memory care

Deliver weekly meals on wheels to homebound seniors. Attend and participate in weekly activities with senior in the center.Manage different senior events, fall gala, annual fund drive, and recruitment events.

Interfaced with clients and end users in order to define and document scope, business and functional requirements for system applications.Audited business requirements for all wholesale call centers to make sure functionality was in accordance with mission statement. Developed business rules and user requirements for system enhancements which improved system efficiency by 35%.

Managed the implementation of 250 National Fiber to Cell Sites.Implemented procedures to assist with the closing of service orders which resulted in a reduction in error time by approximately 50%. Ensured 98% of projected cell sites were in compliance, on time, and under budget.