Debbie Driver Email & Phone Number

Tucker, Ga

Retained by DexYP following its acquisition of YP Holdings in 2017.Created and maintained print and digital schedules and managed rate upload process, analytics and systems administration for print directories in 22 states and digital directory products for 50 states and interstate markets. Directed integration of new product items, discount plans and pricing adjustments for various segments. Managed incoming requests and JIRA tickets on all discrepancies. Investigated, verified and resolved data and database issues. Created and provided comprehensive training materials in advance of transition and outsourcing of database and rate implementation roles to India in 2018.

Tucker, Ga

Managed rate implementation and data integrity impacting $2.5B in revenues for local and national sales channels. Updated and implemented rate, product and discount program changes and new product offerings and ensured all data was up-to-date and accurate within the Rate Administration System (RAS).Pulled Access queries and provided existing rates to pricing managers. Wrote and executed test cases and conducted end-user acceptance testing. Transmitted national Universal Directory Access Codes (UDACs), rates and discounts.Supervised 5 direct reports, and determined training, performance, and productivity standards.

Tucker, Ga

Directed all rate related product data activities for print directories in 22 states and digital directories in 50 states.Worked with IT, Sales, and AmDocs to ensure the timely and accurate scheduling of rate load, conversion and pre-canvas runs. Troubleshot rate and tables issues to ensure all assigned markets met rate load dates with zero errors.Oversaw acquisition of new directory codes required, due to approved scoping projects. Investigated and resolved trouble tickets with tables, sales and Amdocs.Supervised two managers and one administrative professional.

Atlanta, Ga

Managed pricing/rate load for all BellSouth Advertising & Publishing titles.Identified critical issues impacting bottom line results and developed timely solutions.Oversaw special pricing plan implementation and system manipulation for all sales campaigns.Transmitted pricing/rate load and special pricing plans for all titles for reporting in Rates and Data.Acted as Field and Headquarter Liaison and advisor to upper management, training, and marketing operations.Interfaced with executive leadership and sales division as a strategy support mechanism. Coordinated with IT, Marketing and Sales on various issues/projects, including forwarding/fulfilling Field/HQ requests

Professional Training, Computer Applications And Business

Activities and Societies: Seagate Crystal Reports 6; Paradox 7.0; FileMaker Pro; Database Development; Reports; DBASE III & IV; Harvard.

Bachelor Of Science Program (Undergrad), Electronics / Computer Information Systems