As Customer Service/Rehab Specialist, I deal with a varied client base. Selling a large range of mobility aids, hospital beds, lift chairs, scooters and more. Our clients are NDIS participants, funding bodies, hospitals, Work Cover and TAC clients as well as the general public. I match the correct product to ensure the best outcome for my clients in consultation with their therapist.Using advanced time management, customer service, administration skills, attention to… Show more As Customer Service/Rehab Specialist, I deal with a varied client base. Selling a large range of mobility aids, hospital beds, lift chairs, scooters and more. Our clients are NDIS participants, funding bodies, hospitals, Work Cover and TAC clients as well as the general public. I match the correct product to ensure the best outcome for my clients in consultation with their therapist.Using advanced time management, customer service, administration skills, attention to detail, Microsoft suite, Windward CRM software management system and telephone to compliment and achieve the required outcomes.This is an extremely busy and varied role. It is also a very rewarding role where you can make a direct impact to better the life of our clientele. Show less

As a Projects CoOrdinator the role is responsible for supporting the role of the company’s Sales Representatives in their market place activities and ongoing customer service tasks.The company faces strong competition from other major plumbing supply companies. To achieve the sales and growth plans it is essential that every effort is consistently applied in the market place to successfully deal with the wide range of challenges that may arise.The Liaison role for the Sales… Show more As a Projects CoOrdinator the role is responsible for supporting the role of the company’s Sales Representatives in their market place activities and ongoing customer service tasks.The company faces strong competition from other major plumbing supply companies. To achieve the sales and growth plans it is essential that every effort is consistently applied in the market place to successfully deal with the wide range of challenges that may arise.The Liaison role for the Sales Representatives plays a critical part in the sales and service chain with the responsibility of maximizing support to them for new business opportunities and ongoing customer support.• Undertake tasks assigned to you by the Operations Manager as required• Provide up-to-date customer information as requested• Manage the coordination for the supply and delivery of large orders that have been acquired by the sales representative• Liaise with the customer about their delivery conditions and when specific product supply is required• Liaise with stores that are providing the products and deliveries• Ensure that supplies are available for timely deliveries• Ensure that deliveries are dispatched to meet the time frames established• Deal with any problems that impact on either the supply or delivery times agreed to with the customer Show less