Debbie Maier Email and Phone Number

Lead support staff and front office team for both office and clinic; support 7 therapists and management with various administrative and daily workflow activities. Coordinate appointment schedules for multiple therapists daily and provide patients with outstanding client care. Manage patient documentation and assist with equipment, patient exercises, inventory evaluation, and optimizing daily patient flow with accurate coordination of clinician scheduling. Support management with internal reporting and all associate documentation, charting, and patient record management.• Acting patient liaison with therapeutic staff; facilitate cohesive working environment and ensure all patients receive high quality care in a friendly and amicable atmosphere.• Support team in various modality and equipment usage, inferential treatments, and pre and post-surgery exercises.• Exceeds goals in all performance review evaluations; outperforms peers and consistently ranked highest in performance.• Provide patient prep reports and assist management with monthly and quarterly “Outcome Trackers” that detail patient progression per therapists with feedback directly impacting provider reviews.• Increased patient/therapist time by 5-7 minutes; streamlined and implemented new patient intake processes.• Compliant with all state and federal regulations, policies, and procedures inclusive of HIPPA, FERPA, and sexual harassment.

Established office environment and oversaw administrative activities on a daily basis for start-up. Coordinated all project invoicing, managed vendor payables, and crafted a project management system utilized for efficient project tracking and progress reporting. Led staff meetings to support sales team; provided marketing materials to help identify opportunities and drive new business development. Coordinated various speaking engagements and organized travel arrangements for client meetings. • Developed innovative processes and procedures to improve daily workload and project management efficiencies.• Created calendar system to track project timelines and benchmarks, managed documentation organization, and oversaw tracking of all activity lists to ensure completion.• Assisted with development of overall company marketing collateral and website creation and maintenance.• Supported CEO and collaborated with management to create and manage internal changes that enhanced company value.• Assisted with the development of training sessions and prepared client deliverables, gathered data, and conducted research for sustainability projects.

• Drove $3M in revenue in under 2 years by establishing inside sales division and leading team in wholesale opportunity identification and sales performance.• Attended trade shows to promote products; met with potential clients and provided training and education on product features and benefits.• Developed and implemented product catalog for trade show and sales utilization.• Cross-functionally collaborated with department leaders to forecast inventory and ensure merchandise was available to meet demands of clientele.

• Oversaw department budget of $4.2M spanning 50 stores; managed vendor relations and facilitated communication with various manufacturers and industry professionals.• Managed open-to-buy workflow to maintain inventory and adequate product stock levels.• Fostered, maintained, and grew key relationships with external partners and key suppliers.• Promoted from Assistant Buyer to Buyer based on successful performance and outstanding work ethic.

• Supported sales efforts and liaised with diverse retailers, manufacturers, and sales professionals.• Managed $123M in sales volume; serviced accounts for 6 leading manufacturers.• Analyzed metrics and tracked inventory allocation for major accounts including Sears, Target, K-Mart, and Sport-mart.