* Oversee a company that provides K to 12 and higher education tutoring, college preparation, ESL, and professional development services regionally and nationally* Identify and develop talented educators to provide quality services to our clients* Solely responsible for interviewing, hiring, and supervising tutoring, training, and consulting staff* Conduct regional and national marketing of tutoring, college prep., ESL, and professional development services in mediums ranging from social media to billboards, radio ads, networking, and sponsorships* Evaluate, contract, and supervise relevant company software for online tutoring, marketing, invoicing, and other ongoing business operations* Build a steady and ongoing clientele through exceptional customer support* Provide supportive assistance to students and/or families struggling with pandemic learning, the college application process, standardized test preparation, students with learning differences, adults updating their skill sets, and English language learners* Assess vendors and their products to choose the best ones for the needs of the company* Handle most fiscal matters for a company with multi-state staff* Train staff in and provide moderate troubleshooting for an online tutoring platform* Work cohesively with public and private school teachers to provide continuity in the learning process between classroom curricula and methodologies and personalized tutoring by my staff through clear communication with the parents, students, teachers, and tutors* Integrate IEP, 504 plan, and other accommodations in tutoring sessions to allow for optimal success for our clients* Represent the company at local, regional, and national events through booths, sponsorships, and presentations to raise awareness of our services and attract new clientele

Integrity 1st Learning Support Solutions provides K to 12 private instruction, college preparation assistance (from determining what & where you want to study to making it happen), undergraduate & graduate student tutoring, ESL, & professional development.We also help professionals who want to expand their skills in writing, communication, basic software utilization, ESL, learning another language, & other areas that may help you succeed do so.www.Integrity1stLSS.com

Accomplishments:* Built a department that works as a cohesive team that promotes independent learning based upon metacognitive strategies and student empowerment* Collaborated in cross-disciplinary initiatives with all Colleges and most departments, overseeing most tutoring-related initiatives through the 11 divisions of the CLR, including launching SI* Earned CRLA ITTPC Levels I, II, and III certifications* Proposed and launched technology for scheduling and reporting of student visits and outcomes* Increased utilization levels from ~4,000 to 24,100+ annually with >50% of ~6,400 students engaging our services each of the last two years* Achieved ~86.7% (holistic) to 92.7% (course completion) class success levels for student users and 3-year persistence/graduation rates of 98.5% and student satisfaction rates of 98%+Responsibilities:* Supervised 6 categories of employees (75 staff; 150% increase since 2009) ranging from professionals with single-term contracts to full-time administrative personnel and students* Oversaw all interviewing, hiring, training, and management of staff at 4 campuses* Diligently monitored and consistently balanced personnel and operating budgets* Designed and executed marketing campaigns to educate students and faculty about services and created the perception of tutoring as positive and friendly with successful outcomes based upon student empowerment* Project managed three tracking and assessment reporting softwares consecutively* Supervised most individual and small group proctoring services for UNH (beyond Orientation)University Committee Memberships:* Retention Team (leadership role)* Greater Retention Team* Chemistry And Math Enhancement Program/summer prep. program* Online Technology* Library Technology* Freshmen Orientation Parents’ Panel* First-Year Experience Action Committee* Second-Year Experience Committee* Directed one national search committee and sat on another; supervised two local search committees

* Educated and provided guidance for students struggling with study skills, organization, time management, and test preparation/anxiety in individual sessions to develop independent competencies* Collaborated with faculty and administrators to develop strategies for student success* Supported a caseload of primarily student athletes and business majors* Maintained electronic and paper records of all visits and referrals* Achieved a compliance rate of >95% for probation and pre-probation students

* Designed and taught courses in composition, literature, and QU 201* Sat on QU 101, QU 201, and QU 301 assessment committee* Proctored and assessed placement testing for incoming freshmen

* Designed and taught courses in composition and research* Member of the First-Year Composition Assessment (FYCA) Committee intended to update the composition program per NEASC accreditation* Interim director of the composition portfolio exchange process* Elected member of the Peer Review Committee (2007-2008)

* Edited, proofread, wrote some copy, and created presentations for professionals in a variety of fields including theology, medicine, sales, education, and publishing

* Taught developmental composition to students in the fall 2006 and summer 2008 terms* Guest lectured in Capstone seminars during the fall 2008 and spring 2009 terms

* Taught composition, literature, expository writing, and grammar classes to college students* Worked as faculty advisor of Musings, the college literary magazine, Sept. 2005 to Dec. 2006 * Served as a faculty tutor in (1/01-12/05), and associate director (1/02-12/05) of, the campus Writing Center* Served on a textbook selection committee* Proctored and evaluated placement exams for incoming students * Member of a panel that attempted to create a Writers' Institute for the Fairfield County area

* Trained people in small groups or individually in various operating systems and computer software

* Taught rhetoric, communications, and freshman seminar classes to students on a borderline remedial level* Responsible for the academic advisement of 25 students in a cluster-based, support program

* Taught English as a Second Language to a group of adult students on a voluntary basis

* Created research position and implemented associated duties* Archived in-house research articles* Proofread medical education programs and pharmaceutical advertising* Member of the marketing team that helped launched Viagra, Orthotricyclen, and PerioChip and worked on campaigns for EMLA and the Betadine line

* Designed and taught curriculums in gender issues, classical literature, and contemporary literature

* Clients included: Isabella Stewart Gardner Museum, Mark Twain Estate, and the Guggenheim Museum* Edited engineering presentations on prominent, historical buildings across the country* Provided office support