I worked for Equity Office for five (5) years after they purchased the building I was currently working in; which was previously managed by Hines. I became the lead-admin and trained the new admins on how to use our accounting system, coordinate events and train them on our emergency response system. I assisted our APM and PM with coding invoices, creating contracts and purchase orders as well as requesting proposals for the following year's budget. I continued to support the entire Team in all administrative needs for the building and property whether it was filing, organizing building/vendor files, organizing Tenant and Team Building Events and coordinate all vendor jobs. I began to shadow the APM in janitorial and landscaping walks to prepare myself for the APM position. For our Tenants, I would assist them with order requests, accounting questions, building/parking access, rekeying, above standard jobs and any other questions or concerns they had.Aged delinquency reports were given to me on a monthly basis to follow up with Tenants that have not paid their rent. I would assist the PM in making these calls and provided daily updates on the delinquent rent status. Lastly, I assisted our Leasing Team with vacant suite preparations for their tours.

I worked for Hines for almost three (3) years after they purchased the building I was working in; which was previously managed by Cushman & Wakefield. In those three (3) years I continued to be the main point of contact for Tenants, Vendors, Leasing Team, Management and Ownership. During this time I began to assist our AMP and PM with coding invoices and looking over proposals for the upcoming year's budget. I started to familiarize myself with Leases, amendments, abstracts, etc. I was in charge in organizing all Tenant Events and Team Building Events within our office. I supported the entire Team with administrative needs and special projects for the property. For our Tenants, I ensured that any questions or concerns they had regarding their lease, accounting, maintenance, janitorial, signage, rekeying, etc. were taken care of in a timely manner. Our goal as a Team was to provide exceptional customer service to keep our Tenants happy.

Worked four (4) months with Cushman & Wakefield before the building was bought out by Hines whom I stayed working for. During these few months with Cushman & Wakefield I was the main point of contact for Tenants, Leasing, Vendors, Management & Ownership. I supported the entire team with administrative needs, special projects and events.