Debbie Michael Email & Phone Number

London, England, United Kingdom

Managing client relationships at all levels within the Learning and Development functions driving compliance of services and standards. I am the interface between client and supplier relations and try and exceed client's expectations by delivering a high quality and professional service at all times. I also keep track and monitor enquiry levels on a regular basis reporting back to both client and supplier,problem solving, driving cost efficiencies through consolidation and re-negotiations of supplier preferred contracts.

London, England, United Kingdom

A multi-site role which supported a client group of over 500 staff in designing and delivering training sessions for the whole organisation as well as leading on a variety of projects

London, England, United Kingdom

Collated information for event productions, conducted research and proposed ideas to clients for event possibilities, created appropriate and methodically enforced project plans and revised as appropriate to meet changing needs and requirements. Co-ordinated appointments and visits for site visits and scheduling events as required; managing client relationships on an ongoing basis whilst keeping within budget remits for the events.

Kent, England, United Kingdom

Reporting to the HR Director, instrumental in developing NCMA's learning and development strategy and carrying out the successful design, delivery, commissioning and evaluation of NCMA's L&D activities for circa 350 staff throughout England and Wales, including all training activities

London, England, United Kingdom

Sole responsibility for training activities for 400 staff and shared responsibility for over 1500 staff for the management development framework

London, England, United Kingdom

Co-ordinated all training course bookings including managing waiting lists, booking suppliers and room bookings as well as managing supplier relationships whilst building excellent working relationships with key stakeholders to offer effective support across the organisation

London, England, United Kingdom

Undertook various administrative duties including co-ordination of travel arrangements for clients, diary management and maintaining the appropirate supply of office stationery and equipment