Experienced Head of Merchandising with strong expertise in developing profitable planning and trading initiatives. I am now working on a freelance basis within Merchandising as well as corporate training/ teaching (Buying and Merchandising). I have experience across several large omni-channel retailers including New Look, Arcadia, BHS and River Island across a wide range of product divisions in additional to smaller sized companies implementing the merchandising function. My customer-centric approach in all aspects of my roles have resulted in both incremental profitability across both e-commerce and retail as well as influencing, engaging, developing and motivating teams - vital to lead them through transformational changes. I have led successful long and short term company-wide projects with a focus on process improvement and enhancing customer experience.