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• Remarkable experience with Administration of Customer Relationship Management (CRM) enterprise application• Sound knowledge of the CRM application and CRM installations • Familiarity with Sales force automation solutions • Exceptional knowledge of the sales process • Ability to perform data administration - data integrity, cleansing data for imports • Ability to resolve order problems by investigating data and history • Ability to maintain the highest level of confidentiality • Ability to forecast the problems of users in change of systems
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Manager, Crm EngineeringNbcuniversalMoorpark, Ca, Us -
Manager, Crm EngineeringNbcuniversal Aug 2022 - PresentNew York City, Ny, Us -
Salesforce System ManagerNbcuniversal Sep 2021 - Aug 2022New York City, Ny, Us
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Salesforce Onshore Support LeadNbcuniversal Jun 2019 - Sep 2021New York City, Ny, Us
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Sr. Salesforce AdministratorRealtor.Com Apr 2018 - May 2019Santa Clara, California, Us -
Sr. Salesforce AdministratorCydcor Jun 2017 - Apr 2018Agoura Hills, Ca, Us -
Crm AdministratorMarcus & Millichap Jan 2013 - Jun 2017Calabasas, Ca, Us• Implemented set up of Salesforce system• Design, configure, test and deploy Salesforce.com functionality• Responsible for the enhancements and development work on Salesforce• Responsible for maintaining the functional areas of Sales Force CRM application systems by performing administrative duties (security, data clean-up, workflows, create dashboards)• Collect data concerning CRM strategies. Compile, analyze, interpret and extract data as per the requirements. • Run and create Daily and Monthly Sales Reports as well as maintaining and creating Dashboards with in Sales Force and Cognos• Assist with training end users on new application or enhancements• Liaise with business users to capture requirements and understand system issues and translate into system processes and functionality• Conduct hands-on user acceptance testing, functional testing and validation of functionality for CRM application releases• Capture and track all CRM enhancement requests• Debug and resolve minor application issues• Document and report all CRM application issues -
Sr Sales And Operation AnalystSage Publications Aug 2009 - Dec 2012Thousand Oaks, Ca, Us• Responsible for maintaining the functional areas of both the Sales Force and Siebel CRM application systems by performing administrative duties (security, data clean-up, workflows, create dashboards)• Implemented the data migration and set up of Sales systems• Collect data concerning CRM strategies. Compile, analyze, interpret and extract data as per the requirements. • Run and create Daily and Monthly Sales Reports as well as maintaining and creating Dashboards with in Sales Force and Cognos• Assist with training end users on new application or enhancements• Liaise with business users to capture requirements and understand system issues and translate into system processes and functionality• Conduct hands-on user acceptance testing, functional testing and validation of functionality for CRM application releases• Collaborate with sales to make sure business goals are met with SFA application and data support• Capture and track all CRM enhancement requests• Debug and resolve minor application issues• Document and report all CRM application issues -
Senior Data AnalystSage Publications Aug 2006 - Aug 2009Thousand Oaks, Ca, Us• Perform data integrity, validation and resolution efforts• Perform complex data analysis for tracing data lineage, business rule compliance and overall dataset accuracy and data validation.• Build new content delivery and content transformation workflows to support business requirements.• Document and present user requirements captured during facilitated sessions, into a logical model representation.
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Sr. Staff AccountantStravina Nov 2005 - Aug 2006Us• Detailed P&L forecasting and analysis by business unit/product line• Variance analysis - Actual vs. Plan, Actual vs. Forecast• Analyze and explain variances, forecasts, etc. to Board of Directors and Upper management• Maintained all prepaid and General Ledger balance sheets recons • Provide and/or oversee weekly STL (short term look) analysis to monitor changes to current product line forecasts, actual, margins, backlog, etc -
Senior Staff AccountantSemtech Sep 2003 - Nov 2005Camarillo, Ca, Us• Maintained all prepaid and General Ledger balance sheets recons • Processed multi states semi monthly and hourly payrolls of 300+ company using ADP Windows system.• Prepare all payroll related journal entries and reconcile related balance sheet accounts, monthly 401K reports, withhold and submit wage garnishments to the appropriate agencies.• Administer the Workers Compensation insurance plan including preparing Quarterly and Annual W/C reports, administrated the Executive Non Deferred Compensation Plan, and administrated the 401K, preparing and filing the annual 5500.
Debbie Oliver Skills
Debbie Oliver Education Details
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California Lutheran UniversityBachelor Of Information Technology
Frequently Asked Questions about Debbie Oliver
What company does Debbie Oliver work for?
Debbie Oliver works for Nbcuniversal
What is Debbie Oliver's role at the current company?
Debbie Oliver's current role is Manager, CRM Engineering.
What is Debbie Oliver's email address?
Debbie Oliver's email address is de****@****hap.com
What is Debbie Oliver's direct phone number?
Debbie Oliver's direct phone number is (805) 277*****
What schools did Debbie Oliver attend?
Debbie Oliver attended California Lutheran University.
What skills is Debbie Oliver known for?
Debbie Oliver has skills like Management, Microsoft Excel, Microsoft Word, Sales, Leadership, Research, Powerpoint, Training, Photoshop, Salesforce.com Administration, Salesforce.com Implementation, Salesforce Training.
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