Manage and direct inside sales efforts strengthening relationships with Channel Partners by growing current sales channels, identifing new channel partners and manage customer accounts.

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Inside Sales Accounts ManagerCo-managed Western Canada and three US territories in coordination with Outside Field Managers and Field Application Engineers. Established and qualified new customer application requirements for company product lines in a timely and professional manner with extensive personal product knowledge. • Collaborated with Technical Support Department / pre-sales Application Engineers ensuring customer ongoing support expectations were met or exceeded, which enhanced the company’s image and maximized possibilities for future business.• Received Inside Sales Person of the Year award in 2010.• Managed pipeline by maintaining customer contact information, opportunities, and design win registrations using CRM. Created new and recurring sales forecasts by maintaining sales project life cycles, part numbers, quantities and project updates. • Increased market share opportunities by negotiating pricing proposals, registering opportunities, using creative cross selling, scheduling product availability and promoting extended warranty programs.• Worked closely with customers, resellers, Manufacturer Representatives and Distribution partners, thereby ensuring new and existing “partner” projects progressed from inception to production. • Liaison with customers, customer support and company finance departments for smooth product delivery and customer satisfaction.• Reviewed POS reports and ensured accurate territory commissions and territory manufacturing representative credits were calculated.• Created new customer leads, using “LeadLander”, web application, industry specific online sources, company shows and previous Point of Sale reports. Dedicated 60% of each day to out bound sales calls to new customers with the goal of peaking new customer interest in products..

Managed Domestic Channel and selected International Accounts. Performed full Account support, RMA processing, contract negotiations, advertising and strategic planning.

Responsible for the management of Domestic Channel and selected International Accounts. Accounts include PC/MacMall, ClubMac, Jand R Music and numerous Dealers and Resellers. At many shows I have represented the company internationally and domestically, generating NEW business and introducing upcoming products. As part of my duties I perform full Account support, RMA processing, contract negotiations, advertising and strategic planning.

Managed Channel Accounts for the company, such as Ingram, Zones, PC/MacMall, ClubMac, EMJ (Canada). The duties included ad proof corrections, maintained the inventory for each account, and provided monthly Channel Account reports. Traveled as needed to Vendor Fairs and Account Sales calls

Managed Channel Accounts for the company, such as Ingram, Zones, PC/MacMall, ClubMac, EMJ (Canada). The duties included ad proof corrections, maintained the inventory for each account, and provided monthly Channel Account reports. Traveled as needed to Vendor Fairs and Account Sales calls.

Provide sales administration management of the company's manufactured computer equipment for international sales. Coordinate with other departments to ensure that sales and quotations progress smoothly and accurately from sales to shipping for international business. Manage and responsible for company product evaluations, electronic (Tandem) quotes, employee purchases, compute/distribute daily departmental reports pertaining to "booked and shipped products", initiate customer material returns (CMA), accumulate individual quota work sheets (IQWS) and point of sale (POS). Produce business summary reports for distribution to parent company focal points.Manage budgetary allocation and actual expense accounting for company business travel. Initiate process and facilitate domestic and international travel arrangements for all employees. Focal point for the coordination of "distribution" and "strategic" accounts for all product lines.Specific duties include: "Just In Time" inventory maintenance. Manage the timely processing of Material returns and subsequent customer requirements. Coordinate with company authorized distributors and inside sales personnel to meet short term "direct" customer needs. Provide new product support to potential customers and distributors.

Provide sales administration management of the company's manufactured computer equipment for inside/outside sales representatives. Coordinate with other departments to ensure that sales and quotations progress smoothly and accurately from sales to shipping. Distribute and ensure completeness of literature for sales representatives. Manage and responsible for company communications, product evaluations, electronic (AS-400) quotas, employee purchases, record weekly sales meeting notes, sales compute/distribute daily departmental reports pertaining to "booked and shipped products", initiate customer material returns (CMA), accumulate individual quota work sheets (IQWS) and point of sale (POS). In addition, similar reports are generated using the "Tandem" software product and distributed to top management of our parent company. Assumed the duties of coordinating / processing domestic and international travel arrangements for company management and sales representatives