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@northhighland.com
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Debbie Phillips is listed as Program & Project Management - Change Management at Phillips Company, based in Marietta, Georgia, United States. AeroLeads shows a work email signal at northhighland.com and a matched LinkedIn profile for Debbie Phillips.
Debbie Phillips previously worked as Principal at Phillips Company and Principal at The North Highland Company. Debbie Phillips holds Bachelor’S Degree, Industrial Arts from The University Of Georgia.
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Accomplished program, project and change leader for M&A, customer facing and internal projects across a broad spectrum of industries. Experienced practitioner in designing and driving project and change management activities for M&A (buyer and seller) at all levels of the organization across a variety of functions, including Business Operations, IT, Finance, Customer Service and Support, Customer Care and Shared Services. Recognized leader in facilitating the consolidation of organizations for Finance, and IT projects using project and change management best practices.
Listed skills include Change Management, Organizational Design, Business Process Design, Integration, and 14 others.
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Greater Atlanta Area
Principal Consultant, Program Management, Change Management, and Process Improvement• M&A Project and Change Management• Contact Center assessment and process improvement• Customer/End User assessment and analysis for training approach and support
Greater Atlanta Area And North Highland Office Locations
Led complex client engagements managing all aspects of project planning, communication, project delivery, including client relationships, project proposals, delivery team management, and overall quality of delivery. Served a broad span of Fortune 50 clients. Engagements included:• Large scale program management and change across multiple functional areas for activities associated with mergers and acquisitions (M&A)• Call center and IT best practice assessments and optimization techniques• Organizational strategy and change management design• Change management training and team facilitationSelected consulting engagements upon request: debphillips1@att.net
Greater Atlanta Area
• Founded a consulting services firm focused on designing, assessing, and optimizing IT Help Desk and customer facing call centers• Co-developed an IT Help Desk and Call Center assessment tool recognized by the Help Desk Institute as the standard for best practice assessments and Help Desk manager course curriculum• Led IT Help Desk and Call Center consolidation programs for various clients• Facilitated IT Help Desk and Call Center training
Greater Atlanta Area
• Founded a consulting services firm focused on designing, assessing, and optimizing IT Help Desk and customer facing call centers• Led various IT Help Desk and Call Center assessment and optimization projects for Fortune 100 companies
Greater Atlanta Area
• Director of a centralized field service organization• Manager for call centers within a technical support organization• Manager for field service technicians
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Debbie Phillips works for Phillips Company.
Debbie Phillips is listed as Program & Project Management - Change Management at Phillips Company.
AeroLeads has found 1 work email signal at @northhighland.com for Debbie Phillips at Phillips Company.
Debbie Phillips is based in Marietta, Georgia, United States while working with Phillips Company.
Debbie Phillips has worked for Phillips Company, The North Highland Company, Renaissance Partners, Inc., Phillips Company, Pc, and Digital Equipment Corporation (Hewlett-Packard).
You can use AeroLeads to view verified contact signals for Debbie Phillips at Phillips Company, including work email, phone, and LinkedIn data when available.
Debbie Phillips holds Bachelor’S Degree, Industrial Arts from The University Of Georgia.
Debbie Phillips is listed with skills including Change Management, Organizational Design, Business Process Design, Integration, Strategic Consulting, Telecommunications, Operations Management, and Entrepreneurship.
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