Debbie Pollard Email and Phone Number

SUMMARY: Debbie Pollard is a seasoned professional who provides expert guidance to businesses seeking essential IT solutions to optimize their existing investments and software stacks. With exceptional business instincts and a passion for innovation, she excels at quantifying the business value of software solutions and developing customer strategies to leverage them. She has a proven track record of success in managing complex sales cycles, minimizing risk, and enhancing the customer life cycle by increasing loyalty, usage, and revenue potential through the customer's journey, renewals, up-sells, and product offerings. Debbie is adept at generating new business, achieving customer goals, resolving issues, fostering partner relationships, and increasing customer growth and efficiencies. As a skilled collaborator, she possesses extensive experience in customer success, portfolio management, customer engagement, sales, prospecting, and marketing.Debbie's success can be attributed to her extensive range of experiences in customer-facing roles, providing her with a comprehensive understanding of the diverse needs and challenges of clients. In sales and business development, Debbie excels in identifying opportunities for cross-selling / up-selling, negotiating with customers, and creating strategic plans to support growth. In account management, she excels in building strong, trusting relationships with customers and refined her problem-solving skills. Her success in customer success roles, has equipped her to ensure customer satisfaction, fostering strong relationships with clients, identifying potential issues, and implementing measures to mitigate them, resulting in customer retention and loyalty.PROFESSIONAL BIO: Debbie Pollard has held account leadership & strategic sales, customer success roles in today's business landscape, which demands transformation, and a technological fabric that propels the "new"; while providing a path for the "old." Debbie’s core strengths are in the areas of cloud-based solutions, SaaS: Digital Automation, E-Commerce, Integration, API’s, Analytics, ML, Data Management, Security, and ITSM Services. Debbie has been most recognized for her customer experience and sales achievements. Also known for her pro-service projects, team collaboration, customer relations, sense of humor, partnerships with internal resources, and business partners. Maya Angelou said it best, “People will forget what you said and did, but they will never forget HOW you made them feel.” This is Debbie's professional trademark.