Provide client services, marketing, management and strategic services to large national law firm which specializes in multiple lines of insurance defense. Firm has offices throughout the nation to include several Florida offices, Virgin Islands, Chicago, Kentucky, Phoenix, Los Angeles, Michigan and Firm practice groups include medical malpractice, professional liability, long term care, workers' compensation, immigration, employment, compliance,legal malpractice, construction defect, commercial litigation, general liaility and first party defense, etc.

Golf Driving Range Owner/Manager

Management oversight of 100+ staff and 20,000+ claims for Medical Professional Liability Claims which includes hospitals, excess, captives, doctors, nurses, physical therapists, corporations, long term care nursing care facilities, etc.Metrics development and analysisResponsible for selection, retention and quality of defense counsel. Liaison with Legal Services and Staff Counsel Programs.Create and maintain National Counsel Programs targeted at specific lines of business.Create Strategies to deliver optimal total claim outcome and superior customer serviceDevelop and deliver staff and defense counsel trainingCreate successor and development plans. Two staff recently promoted to AVP & VP positions.Participate with business partners to meet with clients for marketing and contractual negotiations.Develop and Manage Budget of $16M+Manage Legal expenses of $90M+Manage indemnity payments of $700M+Participate in the creation of a new claim systemMaintain Compliance of corporate protocol and Regulatory matters

Implement and develop programs relating to staff counsel, panel counsel and litigation vendor programs.Partnered with all facets of the company such as Marketing, Underwriting and Actuarial to meet Business Goals.Developed and managed Panel Counsel for multi-line nationwide Litigation.Designed and maintained Litigation Resource Databases.Defined Total Quality Review Program for Staff and Panel Counsel.Established Litigation Defense Guidelines and created Litigation Audit Program.Assumed responsibility of three separate units of approximately 50 staff. Through technology and productivity gains, incorporated all three units into one to reduce staff by over 70%.

Managed claim department that processed over 10,000 life, health, annuity and disability claims annually. Budget, planning, staffing, training, etc. Managed nationwide litigation.

Responsibility for the Department that processed over 10,000 life, health, annuity and disability claims annually. Functions included budget and planning, staffing, performance evaluations and training. Managed litigation nationwide. Interacted with Sales, Underwriting and Marketing to limit risk exposure yet promote sales, persistency and new product development.Worked with a team to develop a Career Development program for the entire company.Completed analysis of workflow and staffing. Implemented changes to increase productivity and profitability. Enhanced the use of the imaging system and automated workflow management system. Developed database to track claims, warehouse information and provide reporting capabilities.Developed and implemented training agenda, quality assurance and audit programs.Assisted with Corporate Acquisitions. Relocated five companies in three years.Designed and implemented recommendations for improved litigation management.Managed Retained Asset Account program - over $40 Million in client asset accounts.

Managed auto, general liability claims and litigation nationwide, including catastrophic injuries. Worked directly with Vice President of Risk and Senior officers to identify exposure and reduce risk. Managed Environmental, OSHA and Transportation Regulatory departments. • Managed litigation and claims associated with a major catastrophic bus accident which involved over 70 claimants, including seven fatalities. Protected company’s non-insured assets and reached resolution without prolonged litigation.• Supervised litigation in a class action lawsuit involving thousands of class members and multi-parties. Handled litigation expeditiously and efficiently, which allowed business to continue and increase.• Assumed responsibility for the Environmental Department. Assisted with reduction of risk exposure expenses of more than $3 million. Managed Environmental litigation and claims.• Implemented programs involving alternative dispute resolution forums and alternative billing strategies with outside defense counsel.

A holding company with subsidiary companies including insurance and third party administrators.Associate General CounselDefended the corporation and subsidiaries in litigation and provided legal advice to the corporation.Interacted with marketing and sales departments to assist with insured and client needs. Managed litigation and claims for liability, health and accident claims nationwide.

Litigation for insurance defense firm. Research, writing and first and second chair trial experience.