• Implementation of new filing systems both digital and hard copy• Procurement of new contractors• Liaising with landlords and residents regarding any maintenance or tenancy issues • Organising contractors and coordinating works making sure works are completed within fixed timeframe• Ensuring safety certificates are kept up to date• Carrying out routine property inspections• Preparing reports, works orders, arranging inventory checks and overseeing check in and check outs• Utilising software programme Reapit, ensuring that all managed properties are kept up to date in real time• Training of new property mangers• Arranging and negotiating tenancy renewals

Utilising my excellent organising, communication, planning and administrative skills. Managing diaries, first point of contact for all clients, organising meeting rooms and conference call lines, arranging travel (national and international), organising conferences and events, meet and greet of internal/external stakeholders, assisting facilities manager. Introduction speaker for international guests at Infonomics Conference and general ad hoc administrative duties. Office Facilities Consultant at PACEY supporting the Finance team, to help them develop their communications activity in response to returning back to the office. Implementing and actioning changes highlighted from risk assessment.

• First point of contact liaison between residents, clients and contractors, efficiently dealing with and resolving any defects found after project completion • Identifying issues and determining course of action • Liaising with site managers and contractors operatives to have works completed efficiently and within timescale as well as complying with SLA's• First point of contact for all enquiries and complaints resolving swiftly and efficiently• Ensuring ‘FLAG’ database, clients and contractors are kept current and up to date in real time on existing and completed works• Booking appointments and raising single and batches of work orders• Processing and allocation of any costs incurred• Prioritising and organising own workload• Corollate spreadsheets to assist the collation of departmental information for management reports• Manage and collate any costs incurred during works instruction• Providing general administrative support for Quantity Surveyors team

Successfully project managed full restoration of Grade II listed town house from a ruin into a successful holiday rental aparthotel, which is still functioning today:• Procurement and contract management • Liaising with local council/government offices regarding licencing and administration• Supervise and co-ordinate works of all contractors to obtain and maintain high standards • Negotiation for required goods and services to achieve maximum value for money • Ensure building meets H&S requirements and that facilities comply with legislation • Respond appropriately to emergencies and urgent issues as they arise • Utilities and communications infrastructure • Interior design and design layout of apartments • Contractor liaison • Executing rental advertising and marketing campaigns • Liaising with guests, dealing with reservations and organising calendar of events • Meet and greet all guests• Overseeing and contracting cleaning and maintenance • All general day to day functions• Also provided 24hr Concierge services for all guests• Maintaining 5* reviews across all advertising websites

Moved to the province of Cadiz and set up and managed an events and activities company. Recognising an opportunity in an untouched territory where LC was the first company to introduce tourism activities such as skydiving, clay pigeon shooting, hot air ballooning at sunrise and luxury catamaran tours. Arranging Corporate incentive trips as well as dealing with local industry, tourism and group events• Closely liaising with the client establishing and developing briefs • Producing client proposals • Coordinating event documentation and budgets• Liaising closely with clients at all times • Arranging transportation, accommodation, activities and complete execution from beginning to end of event• Implementing new strategies of marketing and promotion through hotels and local businesses to maximise sales of individual and group activities• Completing all tasks to the highest standard ensuring customer satisfaction at all timesAlso provided a concierge service assisting locals and expats moving and living in Andalucía. Offering support, advice and knowledge on local legislation and administration. Successfully project managed minor and major refurbishments of properties including kitchens and bathrooms as well as providing house and garden maintenance programmes. This included procuring contractors, negotiation of contracts and invoices obtaining best value and high standards at all times, while overseeing all projects from beginning to end

Top-Notch Ltd – Importing 100% human hair wigs and extensions from the Far East and selling to distributors and wholesalers throughout Europe. Designing and organising photo shoots and exhibitions throughout the UK such as Salon international. As well as training hair salons on latest hair extension techniques.Fully qualified make-up & hair designer trained at BBC, working closely with production team to design hair and make-up looks for character roles and photo shoots.

Scheduling and attending meetings, creating agendas, taking minutes, conference and event planning, management of diaries and appointments, dealing with telephone, email, client enquiries, meet and greet clients, creating and maintaining filing systems, organising travel, general administrative duties