Multi-company marketing, research and procurement for products and services.Project management over multiple projects. Spreadsheet & report production on projects

* Manage the Quality Control Team* Interview internal & external candidates for positions within department* Prepare daily performance reports* Monitor teams performance* Conduct weekly team meetings* Oversee training & coaching of new hires* Work with senior management on strategic planning for team and department

* Oversee research and respond to Qualified Written Requests (QWR), Better Business Bureau Complaints, HAMP and FCRA complaints.* Ensure compliance with all applicable laws i.e. RESPA, FCRA, etc.* Prepare monthly reports, identifying opportunities to improve servicing & disseminate to business unit managers* Create monthly escalations report for all department managers* Create and maintain bi-annual SEAM and other audit reports* Review Department of Defense website for borrower’s eligibility * Maintain SCRA spreadsheet* Oversight of eOscar reporting specialist* Prepare Policies and Procedures for multiple departments working in conjunction with business unit manager* Central point of contact for company wide policies and procedures* Central point of contact for all escalations working in concert with the Quality Control Department

Government Claims* Manage a portfolio of 3rd party & non-REO loans* Prepare weekly & monthly reports* Monitor, track & collect proceeds from conventional loans, third party sales & advances* Complete reopens & charge-offs within 30 days of last activity* Recommend, define, test & implementing enhancements that result in more efficient processes

Manage team of 8 - 16 pre-sale foreclosure specialists with large portfolio* Review, approve & release foreclosure sale bids* Prepare weekly team status reports & monthly team scorecards* Design, develop & implement datagram automation working in conjunction with IT* Interview internal & external candidates for positions within the foreclosure department* Prepare weekly Performance Development Plan Reports* Conduct weekly team member reviews & staff meetings* Oversee training & coaching of new hires* Work with senior management on monthly strategic planning* Event planning, including purchasing, for department events

Purchase & maintain inventory & budget for Pro Shop merchandise* Manage day to day operations of Pro Shop* Event planning & promotion of special events, trunk shows, etc. for Tennis Shop* Showroom Design* Interview & manage full & part-time staff for pro shop* Prepare weekly staff schedules* Input daily sales; prepare P & L reports, etc. – work with accountant* Coordinate & plan menus with Chef – ordering food for special events, etc.

Insurance Defense* Performed extensive legal research using library and computer resources and prepared complex legal documents. * Communicated with clients to keep them informed of case status and dealt with issues as they arose. * Responsible for maintaining client files and calendar of filing and court dates and insuring critical deadlines were met. * Assist with Voir Dire, Attend & Assist at Trials & hearings.

PI, Med Mal, etc * Legal research - prepare complex legal documents* Communicate case status to clients; prepare them for depositions, hearing, & trial * Maintain client files, calendar of deadlines & court dates* Event planning for firm

PI, Med Mal* Legal research - prepare complex legal documents* Communicate case status to clients; prepare them for depositions, hearing, & trial* Maintain client files, calendar of deadlines & court dates* Assist with Voir Dire, Attend & Assist in Trials & hearings

Divorce, Custody, PI, Med Mal, Transportation, School, Wrongful Death, Insurance Defense, etc.* Legal research - prepare complex legal documents* Communicate case status to clients; prepare them for depositions, hearing, & trial* Maintain client files, calendar of deadlines & court dates* Video & edit Depositions as well as “Day in the Life Of” evidence* Order, maintain, prepare chronology of records/exhibits & file with court* Prepare trial folder & all exhibits* Attend depositions, hearings & trials, assisting with Voir Dire, & all aspects of trial* Event planning for firm