Have you ever had an experience with a brand that left you feeling so good, you couldn't help but share it with your friends? That's the kind of experience I love creating for customers. My journey began as a kid, solving my friends problems by listening and understanding what it is that they need. This sparked my passion for helping others. Following this path, I've worked with companies like in the Motor Trade industry and patient communication where I served thousands of customers every month.I led the campaigns department and help thousand of customer to get their airbags checked and replaced with the Global Takata Airbag Campaign. I have achieved a 98% satisfaction rating in my previous customer support role and met all my KPI's. This meant carefully listening to each customer, understanding their needs, providing daily feedback, and guiding my team to deliver solutions that exceeded their expectations. I have assisted in managing the customer support system that served over 2000 customers daily.I'm not one to rest on my goals. I continually seek to improve my skills, whether that's learning the latest customer support software or taking courses on effective communication. My goal is to ensure that every interaction a customer has with a company leaves them with a smile.If you’re looking for someone who can provide excellent customer service, feel free to email me at debbie.lana@gmail.com. I’m always open to new opportunities and discussions.Skills: Customer Support, Team Leadership, Conflict Resolution, Problem-Solving, Multitasking, Tech-Savvy, Communication Skills.