Handle all new employee orientationTechnical writing, including all training documentationRemote and classroom training for outlying officesScheduling, attendance and performance trackingConduct attorney and staff interviews to analyze and report on technology needsAnalyzing and reporting using TrackIt to develop course schedules and master lesson plans for monthly trainingCreate timeline, develop lesson plans and rollout schedule for deployment of Windows 7/Office 2010Analyze data to determine core pilot groups for various software implementationDevelop monthly training scheduleDevelop course lists and break down by Practice Group and/or DepartmentDepartmental training, specifically Accounting, on Elite Enterprise softwareConduct one-on-one sessions, as neededUse GoToMeeting to conduct training classes for outlying offices, as well as for the main officeInstituted Power Sessions for brief, targeted trainingConduct bi-monthly Lunch-N-Learn sessionsTest and compare various eLearning modules, such as Captivate and CamtasiaTest all new applications and develop appropriate training documentation Analyze data to determine appropriate user integration for all new applicationsProfessional coaching sessions with individual attorneys and practice groupsServed on planning committee to customize and implement Windows 7/Office 10 and DocXToolsLMS implementation training - UniversitySite

Responsible for all office training using creative techniques and professionalism, including creating manuals, quick reference guides and additional learning materialsSuccessfully developed and implemented Lunch-N-Learn initiativeHandled all new hire training and orientationResponsible for training and supporting Fort Lauderdale office during software rolloutsFull knowledge of all Microsoft products including Windows, Word, Excel, PowerPoint, Access and Outlook, as well as, iManage, DeltaView, Message Manager, Carpe Diem, Summation, Workflow, Adobe and Audix; Implemented digital closing binders for the Real Estate departmentPrepared and managed schedule of loaner laptops for visitors and traveling attorneysCreate and assemble presentations for the Marketing departmentHandled all video conferences and maintained equipmentHeld bi-monthly training classes and Lunch-N-Learn sessions, as well as one-on-one training dailyField IT Help Desk calls and assist users as neededPerformed various IT duties including, software and hardware installation and troubleshooting phone, computer and server issuesParticipated in firm-wide technology rollouts