Manage, operate, and provide lead Video Teleconferencing support of the Video Services Operation Center (VSOC) for the Missile Defense Agency (MDA), utilizing Tandberg/Cisco TelePresence Management Suite (TMS). Supervise VSOC Technician Levels I and II as well as perform the same principal duties and responsibilities as a Level I and II on a day to day basis. Instrumental in supporting over 500 classified and unclassified Video Teleconferences (VTCs) per week. Develop and maintain of Standard Operating Procedure (SOP) documentation covering these and other functions.COMSEC Security Manager for the Video Services Operations Center in Colorado Springs, CO. Possess strong clerical and computer skills in reference to tracking daily inventory, preparing power point Special Event presentations to executives, Excel Spreadsheets detailing all aspects of Special Events, and writing annual contract employee reviews. Able to work effectively and professionally with people at all levels. Excels in highly stressful environments, possesses excellent written and verbal skills, and the ability to work under tight deadlines.

Administrative Support: Provide filing, data entry, phone support and special project assistance.Confidential Victim Advocacy: Assist clients with the Temporary Protection Order process, court support, safety planning, information/referral services, and hospital response.Development: Assist with special events and projects, as well as fundraisers.Community Outreach: Education and Outreach to schools, businesses, and other organizations.Speaking Engagements: Provide presentations to any group interested in issues relating to Domestic Violence/Sexual Assault. Specific topics include Safe Dating, Building Healthy Relationships, and Bystander Intervention. Hospital Call-Outs: As a Confidential Victim Advocate provide on call hospital response to victims seeking medical attention due to an incidence of Domestic Violence and/or Sexual Assault. Receive ongoing training around the ideas/issues of oppression, racism, sexism, heterosexism, and classism and in the readily accessible provision of programs and services that reflect the culture and tradition of the client being served.

Provided Video Teleconferencing support to all of JIAMDO, Office of Military Commissions and surrounding organizations. Provided Multimedia/Audio/Video support and preventative maintenance. Maintained VTC room schedule/calendar; process visitor list and badges for meetings.Named Employee of the Quarter.Received Outstanding Performance Award.Received five General Officer Letters of Appreciation.

Provided communication support to the Defense Intelligence Agency (DIA), Homeland Security, Joint Chiefs of Staff, and Secretary of Defense.Ensured the secure and accurate delivery of over 3 million messages every month, zero security violations. Provided United States Forces Korea Commanders with Video Telecommunications support with only a two-person work support team.Handpicked by superior General Officers to deploy to Command Post Oscar and set up Video Teleconferencing Communications with Southern & Northern Node as well as throughout the United States.