• Conducted notary services for various legal documents, including affidavits, power of attorney, deeds, and titles, while ensuring accuracy and compliance with legal requirements.• Assisted clients in preparing and completing legal documents and explained the significance and legal implications of each document.• Verified the identity of clients and witnesses and administered oaths and affirmations as required.• Maintained accurate records of notary services performed.• Collaborated with legal professionals and staff from the finance industry to ensure the efficient and effective delivery of notary services.

• Auditing and analyzing loan contract irregularities, including reviewing signatures and data entry.• Calculating Debt-to-Income and Loan-to-Value.• Communicating relevant issues to the appropriate Credit Analyst and or escalates accordingly to Management.• Providing application entry and processing support for all contracts received.• Verifications of all credit applications information including residence, employment and insurance.• Researching and collecting additional data from dealers, customer and/or internal personnel.• Managing volume, productivity standards and key performance measurements for the center.• Effectively communicate with DDM, Credit Analyst and dealerships to gain their assistance with funding delays.

• Performed notary services, including administering oaths, witnessing and certifying signatures, titles, and verifying identities, in compliance with legal requirements and policies.• Maintain a thorough understanding of the law related to notary services and remain up-to-date with any changes in regulations or procedures.• Build and maintain positive relationships with clients by providing excellent customer service and handling inquires and concerns promptly and professionally.• Manage notary database and maintain accurate records of all notarial acts and transactions.

All task and duties for the GPS Operations Dept.• Consistently quality-controlled over 2,500 customer reports/accounts ensuring information accuracy and monitored high risk accounts by communicating and working with the Repossession team.• Monitored accounts.• Verified and approved new submitted loans for the funding department to finalize and close.• Located and monitored customers vehicles by using Global Positioning System. (GPS)• Reviewed all reports for accounts to determine if customer’s information was accurate.• Reviewed reports to see if the customers GPS device was functioning correctly.

• Reviewed all newly submitted titles for accuracy and completeness to include the VINs, odometer readings, customer information and lienholder verification.• Quality-controlled and organized vehicle titles with correct loans to ensure passing audits.• Reviewed daily reports to verify accuracy of Paid Off accounts to subsequently release title.• Processed and notarized customer title releases.

• Reviewed loan application packages ensuring completion and accuracy of contracts.• Processed personal credit reports on customers, performed vehicle valuations.• Verifying loan applications by requesting customer’s credit, customer’s vehicle value, and vehicles condition to new submitted loans.• Verifications of all loan applications including employment, residence, and insurance.