Patient Service Specialists
CurrentWork directly with patients and possess good public relations skills to effectively communicate with internal and external customers Works independently with minimum supervision with an ability to exercise judgment and discretion, detail-oriented.Experienced with Windows-based computer applications, have accurate keyboard skills, possess professional appearance and manner, l1+ years experience within medical/insurance environment/ 2-3 years of customer service Medical terminology and/or knowledge in the medical field Reports to: Supervisor, Coordinator and Director of Reception Services, Patient Service Essential Physical/Mental DemandsAware of provider protocols, insurance plans, ringing phones, able to adjust work pace to meet patient volume demands, able to multi-task and work in a fast-paced environment demonstrating tact, courtesy and discretionMust have good hearing and vision to utilize computer and phone system, collect co-pays, ability to use computer keyboard, mouse, credit card machine, card scanner,