• Led new talent acquisition and recruitment processes for entire company• Established, tracked, negotiated and maintained relationships with third party recruiting agencies• Verified and investigated employment and workers compensation claims• Event planning from start to finish for all companywide meetings, events and trade shows• Controlled both external and internal company communication content

•Responsible for direction, coordination and overall human resource function including new employee on-boarding, employee files, creating/updating policies & procedures manual, development of new hire process, benefit administration, payroll, and training of clerical staff.•Performed various administrative duties such as preparation of reports, scheduling meetings, maintaining executive calendars, managing travel arrangements, drafting/reviewing/editing correspondence, spreadsheets, presentations and other documents on behalf of CEO, President, VP’s and sales team.•Managed and processed both A/P and A/R, invoicing, collections, account reconciliation, expense reports, credit card reconciliation, filing of monthly/quarterly payroll taxes and annual business taxes and month-end closing activities.•Supported sales team with sales forecasting, sales measurements and activity reports, reviewed, edited and approved all proposals/agreements, NDA’s, MSA’s, RFP’s and SOW’s and maintained CRM database.•Planned, coordinated and executed logistics and operations for all training deliveries, tradeshows, speaking events, conferences and special events by arranging for facilities, catering, and preparation of training/meeting materials and information.•Assisted Marketing Director with development of marketing materials, sales and marketing campaigns and lead generation for sales team.•Transitioned antiquated office accounting system to QuickBooks increasing overall accounting efficiency as well as creating standard reports that reduced inaccuracies and provided management with vital information and an important decision-making tool.•Devised project management methodology for new/existing client training projects by creating checklists and documents, maintaining updated schedules and constant communication with team to ensure all facets of project are completed and successful.

Area Manager (AppleOne Employment Services)•Responsible for the overall operation and profitability of two branch offices. •Conducted recruitment efforts for management, account executives, and clerical personnel for both branch offices and any office in need.•Conducted new-employee orientations and management/account executive trainings.•Maintained all HR-related files including employee personnel files, medical files, I-9's, tax documents, logs for disciplinary action, training, vacation, etc. •Handled all disciplinary procedures, employee counseling, corrective action and conflict resolution, up to and including termination.•Provided account executives and branch managers with time management focused solutions for personal and professional success.•Consistently observed sales process of account executives/branch managers - from cold calling, setting appointments, presenting solutions/services, and closing the sale to coach and develop effectively.Branch Manager (AppleOne Employment Services)•Responsible for the overall operation and profitability of the branch.•Conducted recruitment efforts for management, account executives, clerical and temporary personnel.•Handled all disciplinary procedures, employee counseling, corrective action and conflict resolution, up to and including termination.•Ensured customer satisfaction, and managed customer relation issues with routine phone conversations and quarterly meetings.•Built relationships and partnerships with business owners, executives and decision makers in a variety of industries and levels. •Received the first Star of the Month award on the East Coast due to setting new sales recordsfor branch, and the first East Coast award for highest profit of a branch office. •Promoted to Area Sales Manager due to consistently being profitable, always fostering a fun, professional, productive working environment, and leading by example.