Debbie Brown, Pmp Email & Phone Number

Pitt Meadows, Bc, Ca

Burnaby

• Project management for the Technical Training and Procedures (TTAP) project. This project is a 5 year, $12M project. The deliverables include Equipment List Verifications, Maintenance Task Analysis, Procedures, Operating Strategies, e-Learning Module Development and Field Guide development.• Project management for the Learning Management System upgrade• Project management for the Asset Identification working group

Burnaby, Bc

• Project management for over 30 IT projects while adhering to the Project Management Office (PMO) processes and deliverables throughout the project life cycle• Led multi-departmental teams • Manage relationships and expectations of managers, clients, technical support, vendors and consultants• Facilitate user group meetings to determine client needs and capture new requirements• Prepare budget estimates for the following years’ IT work, both internal to IT and for the various business units’ dependencies• Determine appropriate resources to solve application support problems• Facilitate problem solving meetings and oversee resolution of problems • Write specifications for new application work, enhancements to existing applications and for bug fixes• Acted as designate for the Corporate Applications Supervisor, Client Relations Supervisor and Planning & Analysis Supervisor. While in an acting capacity in 2008, successfully led the budget planning process with the IT management team. • Approving member of the Change Management Team

Burnaby, Bc

• Application support and problem resolution for 14 different applications• Train and mentor new application support staff • After IT was centralized, helped build relationships with managers and clients. Assisted in developing new processes and documentation for application services. Defined roles and responsibilities, infrastructure criteria and product profiles for several corporate applications.• Business Analysis and project management

Vancouver, Bc

• IT consulting services for several private and public companies • Systems analysis and design• Designed, wrote specifications, coded and tested computer programs• Installed application enhancements and modifications• Assisted other support staff in the ongoing support of application systems• Year 2000 upgrades to data and applications• Liaised with technical support staff to resolve hardware and network problems• Worked directly with court services management to schedule training, implementation and resolve other administrative and technical issues• Telephone and after hours support for Attorney General/Ministry Staff• Provided project management for upgrade projects and new development• Business analysis for new development work• Database maintenance and fine tuning

Richmond, Bc

• IT consulting services for several private and public companies• Analysis and design of new systems• Coded, tested and documented new applications and enhancements• Liaised with managers, clients and programmers from other companies to ensuresuccessful implementation of products

Richmond, Bc

Provided computer programming, testing and debugging at the entry level. This was a part time contract position while still working at the Ministry of Attorney General to gain programming experience.

Vancouver, Bc

• All supervision duties, including recruitment, training, staff scheduling, appraisals, and discipline• Liaised with clients, consultants and technicians to ensure effective hardware and software solutions• Provided backup operations function during operator’s absence• Provided troubleshooting and problem identification on Data Centre equipment• Scheduled routine equipment maintenance• Developed and maintained procedure manuals• Developed new processes as the environment and tasks changed. Changes occurred rapidly as new applications were implemented and during this time the user community grew from 3 users to 500.

Vancouver, Bc

• Scheduled and entered Remote Job Entry (RJE) jobs and ensured successful execution of same• Kept written equipment and shift logs• Performed system backups• Trained new operators• Provided troubleshooting and problem identification on data centre equipment• Acted often for Computer Operations Supervisor

Computer Systems Technology, Management Option

Communication And Leadership

Toastmasters International is a world leader in communication and leadership development. Our membership is 292,000 strong. These members.

Business Requirements

Various Courses In Technology And Project Management

Education record