President
Current
Mar 2023 - Present
AeroLeads people directory · profile
Debbie Smith Email & Phone Number
Driving business outcomes through customer experience and education
at
Customer Education Management Association
1 work email found
@checkr.com
5 phones found area 239, 207, and 508
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Driving business outcomes through customer experience and education
Location
Plymouth, Massachusetts, United States
Who is Debbie Smith? Overview
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Quick answer
Debbie Smith is listed as Driving business outcomes through customer experience and education at Customer Education Management Association, based in Plymouth, Massachusetts, United States. AeroLeads shows a work email signal at checkr.com, phone signal with area code 239, 207, 508, and a matched LinkedIn profile for Debbie Smith.
Debbie Smith previously worked as President at Customer Education Management Association and CEdMA Vice President at Customer Education Management Association. Debbie Smith holds Master'S, Curriculum And Instruction: Instructional Design from University Of South Florida.
Company email context
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{first}.{last}@checkr.com
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AeroLeads found 1 current-domain work email signal for Debbie Smith. Compare company email patterns before reaching out.
Profile bio
About Debbie Smith
Hi, I'm Debbie! I'm an entrepreneurial, innovative Customer Experience People Leader with extensive customer experience strategy, instructional design, eLearning design and development, user experience, and project management experience. I'm an analytical strategist skilled in using data to evaluate and develop training programs, both free and fee-based. I'm a collaborative communicator continually focused on building relationships and promoting synergy across organizational lines and providing guidance and mentorship for multiple teams. I leverage uncommon expertise in competency-based education, project management, technological acumen, and instructional design and development to lead teams to design, develop, and teach courses designed to give employees the skills they need to succeed in today’s workforce. If you're looking for a subject matter expert in certification, competency-based learning, and instructional design, please take a look at my experience below and reach out to me to find out how I can help your organization develop fantastic new customer education programs.
Listed skills include Instructional Design, E Learning, Distance Learning, Project Management, and 45 others.
Current workplace
Debbie Smith's current company
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Customer Education Management Association
AeroLeads page
15 roles · 25 years
Debbie Smith work experience
A career timeline built from the work history available for this profile.
Cedma Vice President
Mar 2021 - Mar 2023
Board Member - Sponsor Relations
Board member of the premier organization for training professionals in the technology industry, focused educating, elevating, collaborating and accelerating the education services business for leaders, managers and aspiring leaders focused on customer and partner education.
Apr 2020 - Mar 2021
Sr Director, Visier University
CurrentI lead the customer education, community, and customer communication functions.
Dec 2022 - Present
Director Of Customer Education
May 2022 - Dec 2022
Senior Manager Smartsheet University
I lead a 20-person team that generates 5 different revenue streams including subscription eLearning and ILT, professional services, regional events, and certification. I use data to continually improve both the team processes and products that we create.
May 2021 - May 2022
Manager, Customer Education
At Braze, I managed an international team of trainers and the credentials program. I created the strategy for the credentials program which includes certification, certificate courses, customer awards, and employee value awards. I developed and implemented the badging and certification program from inception to implementation. The certification program.
Apr 2020 - Apr 2021
Senior Certification Program Manager
At Quick Base, I developed a certification program from the ground up including performing a job task analysis and realigning the full curriculum to align with the job task analysis and certification. I also mentored a team of instructional designers who created the the content to support certification.
Jul 2017 - Apr 2020
Senior Program Manager- Consultant
At PDG, I worked with major clients in Biotech to develop strategies to align the organization's learning needs with their business goals. I managed project teams and was responsible for projects from scoping to completion including managing timelines, budgets and risks.
Oct 2016 - Jul 2017
Director Of Instructional Design
At Fullbridge, I provided strategic direction and subject matter expertise for instructional design and competency-based education. I led a creative team developing competency-based programs and guide them in conceptualizing and instituting processes to ensure consistent implementation. I was responsible for needs analysis and translating client and user.
Nov 2015 - Oct 2016
Senior Instructional Designer
At PHT I led team members working on multiple concurrent projects that streamlined, optimized, and upgraded medical eLearning programs for patients, clinicians, and healthcare monitors while ensuring compliance with strict federal codes regulating pharmaceutical clinical trials. I also developed prototypes for mobile applications. I collaborated with.
Dec 2014 - Nov 2015
Instructional Design Lead
At Delta Career Education, I provided strategic, cohesive direction for several teams simultaneously to update and convert traditional career education courses into engaging eLearning products and develop entirely new competency based curriculum. I maintained full ownership and control over projects, and personally conceptualized, wrote, and ensured the.
Aug 2013 - Nov 2014
Instructional Design Specialist
At Florida Virtual School, I designed and developed professional development courses for employees and clients using the ADDIE model that incorporated needs analysis, script writing, storyboarding, content development, and course evaluation. I taught courses for teachers and staff members both online and in classroom environments, and I provided additional.
Jan 2010 - Jun 2013
Teacher
At FLVS, I taught Web Design 1 and Web Design 2 with a focus on usability, accessibility, and semantic web design. I also developed relationships with students and parents to help students achieve their goals while maintaining a course load of 150-225 students with a 98% satisfaction rating from students. The core technologies that I used included.
Jan 2007 - Jan 2010
Teacher/Technology Specialist
Taught full high school curriculum adapting curriculum from NovaNET and PLATO. Taught professional development for teachers and staff. Taught Windows and PhotoShop adult education classes. Taught Microsoft Office course for the Business and Industry Services.Designed and developed curriculum for City of Cape Coral conversion to Microsoft Office 2003..
2001 - 2007
~6 yrs
2 education records
Debbie Smith education
Master'S, Curriculum And Instruction: Instructional Design
University Of South Florida
Bs, Psychology
Bridgewater State University
FAQ
Frequently asked questions about Debbie Smith
Quick answers generated from the profile data available on this page.
What company does Debbie Smith work for?
Debbie Smith works for Customer Education Management Association.
What is Debbie Smith's role at Customer Education Management Association?
Debbie Smith is listed as Driving business outcomes through customer experience and education at Customer Education Management Association.
What is Debbie Smith's email address?
AeroLeads has found 1 work email signal at @checkr.com for Debbie Smith at Customer Education Management Association.
What is Debbie Smith's phone number?
AeroLeads has found 5 phone signal(s) with area code 239, 207, 508 for Debbie Smith at Customer Education Management Association.
Where is Debbie Smith based?
Debbie Smith is based in Plymouth, Massachusetts, United States while working with Customer Education Management Association.
What companies has Debbie Smith worked for?
Debbie Smith has worked for Customer Education Management Association, Visier Inc., Checkr, Inc., Smartsheet, and Braze.
How can I contact Debbie Smith?
You can use AeroLeads to view verified contact signals for Debbie Smith at Customer Education Management Association, including work email, phone, and LinkedIn data when available.
What schools did Debbie Smith attend?
Debbie Smith holds Master'S, Curriculum And Instruction: Instructional Design from University Of South Florida.
What skills is Debbie Smith known for?
Debbie Smith is listed with skills including Instructional Design, E Learning, Distance Learning, Project Management, Staff Development, Leadership, Employee Training, and Strategy.
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