Debbie Cushing Email & Phone Number

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Collected rosters and other provider-related documentation from our delegates.
• Verified that the information received includes the required elements.
• Obtained missing or unclear information from our delegates as needed.
• Facilitated delivery of records via Uniflow to the appropriate group(s) for processing, loading, and storing, as required.
• Updated and maintained provider information in our Access database (demographic, license, certification, etc.).
• Assisted Credentialing Coordinators and others in clerical or other special projects, as needed.

Irving, Texas

• Collected self-reported professional and demographic information from an online database.
• Entered data into web-based credentialing and provider management software for multiple providers.
• Utilized PC skills (ex: use of MS Office products) in the support of team members and client needs.

Westlake, Texas

• Dealt with various vendors and internal business partners from other departments in the organization.
• Standardized email communication to/correspondence with business partners and vendors.
• Researched requests from business partners and sought clarification to ensure that their expectations were met, including follow-up as needed, using excellent interpersonal skills.
• Performed Quality Assurance Checks for the work of others in the team, offered guidance and suggestions for improvements, with a courteous, professional demeanor.
• Managed the creation of hundreds of special sets of Quarterly Reports each year for Canadian Funds, including copying and editing information, utilizing written communication skills.
• Collaborated on special projects, including process improvement and problem-solving, as well as documenting policies, procedures and quality standards.

Dallas, Texas

• Researched requests from clients and sought clarification to ensure that their expectations were met.
• Serviced the needs of the client, including highly visible and valuable companies.
• Collaborated on special projects, including process improvement and standards.
• Prioritized multiple tasks and worked independently in the absence of team members, including availability during off hours or overtime as needed in an adaptable manner.
• Generated reports using confidential information and content gathered from various clients to compile into Annual and Semiannual Shareholder Reports and other regulatory forms.
• Involved in creating HTML versions of the reports created.

Associate Of Arts (A.A.), Arts & Science

High School

Activities and Societies: Band, German Club