Debbie Giovani Email & Phone Number

Aurora, Il, Us

Greater Chicago Area

Freelance Web Design. Offering: • Content Management System (CMS)• Search Engine Optimization (SEO)• Responsive Pages• Copywriting• Photography• Analytics• Website Support

St. Charles, Illinois

•Collaborating on 2 phase network redesign, with phase I implementing network for new Police Department building•Managed Microsoft Exchange environment•Installed New World Records Management system for Police Department•Built Hyper-V 2012 servers and created and configured VMs for Electric SCADA network upgrade•Integral part of team to migrate Domino email to Microsoft Exchange 2013•Implemented redundancy in fiber switched network utilizing Cisco switches

Carol Stream, Illinois

•Managed technical aspects of business site relocation from a 40,000 sq. ft. facility to 110,000 sq. feet. Included analysis, redesign, upgrades, and redeployment of all business hardware and technologies, as well as consultation and coordination with multiple third-party vendors. Kept down time under 24 hours•Coordinated migration of Great Plains 10 to Great Plains 2013 and migrated to Windows Server 2012 on VMware in 1/3 of planned project time•Provided 99.99% up time of 10 physical servers and 15 VMs •Defined standards for network equipment, servers, and workstations extending life for a cost savings of 33% annually•Contained and mitigated 100% of virus and malware infections on workstations preventing spread to network servers•Participated in the development of IT strategies in collaboration with Senior Leadership•Conducted research and made recommendations on products, technologies, services, and standards in support of all infrastructure procurement and development•Negotiated with vendors, consultants, and contractors to secure infrastructure products and services•Planned, deployed, and managed effective security infrastructure•Implemented a BlackBerry Enterprise Server for mobile access to email, calendaring, and contacts•Setup Enterprise Instant Messaging server (Sametime) on network for secure collaboration•Migrated Domino servers to Windows Servers 2012 on Hyper-V•Performed routine server maintenance including security updates and service packs•Designed and maintained comprehensive mission critical Project Tracking System •Developed and implemented a CRM application•Established cloud collaboration services for internal staff and external clients•Created and maintained IT policies and procedures•Deployed Traveler server for BYOD on current network and wrote policy for supported devices (Android, Apple)•Passed inventory audit of software licenses to comply with Federal regulations (Microsoft)

Carol Stream, Illinois

•Planned and deployed infrastructure simultaneously for two locations for new start-up company•Worked with vendors and contractors in design, configuration, and implementation of Cisco VoIP solution, staying within budget and on time•Configured and monitored system backups and performed periodic restorations•Brought email in-house by deploying a Domino mail and application server•Created and implemented Personnel In and Out to track out of office and PTO time

Elmhurst, Illinois

•Migrated legacy database systems to MS Access for Y2K compliancy•Managed implementation of Domino pass-thru server for client access and worked onsite with clients installing software to securely access internal proprietary databases•Migrated Novell Netware 4.1 to 5.0•Hands on lead to establish network for new office in out of state location

Maple Park, Illinois

•Maintained 40 – 60 mortgage applications in process monthly•Underwrote mortgage applications to FNMA, FHLMC, IDHA, FHA, and VA guidelines•Recruited to assume a technical support role in addition to processing and underwriting, thereby reducing the need for network administrator to be on site

Maple Park, Illinois

•Supervised a staff of 25+ mortgage specialists in customer service•Created training materials and headed ongoing training classes for department•Handled escalated customer service calls

Maple Park, Illinois

•Reconciled bank’s loan and mortgage servicing portfolio for bank with $88 million in assets and 51% of loans in real estate•Provided customer support for 2nd largest community bank in mortgage servicing with 10,000 loans

Bs, Organizational Management

Activities and Societies: Alpha Chi SocietyGraduated Summa Cum Laude Received Mentoring Award

Certificate, Network Administration & Web Design

Certificates in Network Administration and Web Design