Debbie Harding L.I.O.N. (She/Her) Email & Phone Number

Dallas, Texas, United States

Whether you are seeking, votives, pillars, container candles, hurricane shells, special occasion candles such as wedding invitation and anniversary candles, this is the place. We specialize in special orders, so if you have something in mind, just ask. We will make every attempt to create something unique and tailored to your taste. Custom labeling is available with a certain minimum order required. Wholesalers are welcomed!

Farmers Branch, Texas

Dallas/Fort Worth Area

Carrollton, Texas

• Full cycle recruiting for this locally owned wholesale credit card processing company. • Execution of all recruiting strategies to attract and screen top Outside Sales and Telemarketing candidates.• Administration of all new hire onboarding and paperwork• Initiated WOTC program to qualify company for tax credits• Manage benefit/insurance enrollment program• Implemented employee referral program

Dallas/Fort Worth Area

Strategic oversight of team of virtual recruiters responsible for the recruitment support for multiple client programs. Monitor and mentor staff to ensure staffing needs for this global operation are satisfied. Develop and adhere to both short- and long-term goals while motivating, inspiring and leading staff to produce operational results. • Analyze Existing Processes and Extrapolate into Goals, Processes and Procedures • Develop, Write and Implement Business Processes to streamline the hiring process • Provide leadership for a high-performance team focusing on sourcing, qualifying and hiring virtual call center professionals to support our client’s business objections.• Develop Trust Partnerships with Departmental Clients

Dallas/Fort Worth Area

Aug - 2013 to Jan 2015 - RegusSourcing and screening candidates to fill positions of Area Directors, General Managers, Customer Service, Area Sales Directors, Reservationist and Executive Admins, Sales, Facilities, Marketing, Accounting, Call Center, Real Estate Site Selection and Implementations.Jan 2014 to December 2014 - Warner LeeSourcing IT Consultants for work in Cloud and Web Interface Development ArenasFebruary 2015 to October 2015 - Contract Recruiter - Travelers InsuranceFull cycle recruiting supporting Business Insurance - UnderwritingMay 2015 to August 2015 - Contract Recruiter - Haynes & Boone

Usa

• Recruiting, hiring and scheduling of exceptional caregiver staff.• Bimonthly billing and payroll for senior care division• Employee and client relations• Compliance of all national state requirements• New client assessment and supervisory visits

• Manage team of 18 recruiters and sourcing to effectively meet client demands of 400-600 closed requisitions weekly.• Drive the hiring process in a high-volume/time sensitive environment, working directly with Divisional Managers.• Proactively execute all core management duties: goal setting, performance calibration, employee development and progressive discipline. • Management of all recruiting social media content• Responsible for full cycle recruiting for Sr. Level and confidential openings.

• Company-wide development and management of recruiting processes/services for this face to face marketing company; including recruiting strategies, interview tools and applicant testing; with management responsibility that fluctuated with the largest number being 11 (5 recruiting staff and 6 contractors).• Member of team responsible for developing online application and customized applicant tracking systems for marketing to clients for rapid deployment of new personnel primarily in the retail sector. This included process flow charts/mapping to create systems that drove compliance and provided scalability.• Negotiate vendor agreements for recruiting services. (i.e. Agency agreements, job board fees)

• Responsible for overall management of centralized recruiting process and strategies for four contact centers located across North America. This includes recruiting training, development and implementation of competency-based interview tools, interviewer training, employee referral programs, marketing strategies and a college recruiting program.• Lead HR representative managing HRIS (JD Edwards) including Applicant Tracking/Reporting and Position Management.• Provide reporting and analysis around recruiting performance and activities.• Implemented on-line, web-based exit survey in an effort to collect and analyze exit data used to enhance recruitment and retention strategies.• Maintenance and management of company compensation program including job description creation, job evaluations and base salary planning.• Spearheaded WOTC tax program resulting in tax credits earned in excess of $500,000 over a 3 year period.• Assist with the preparation and management of US HR budget of $2.5 million.• Management responsibilities varied with positions held with a maximum number of 14 which included recruiters, generalist, data analyst and administrative support.• Represented Recruiting function in company Leadership Team and Deal Team meetings.

• Responsible for the recruiting process and strategies for four reservation call centers located across North America. This included development and execution of recruiting process including interviewer training, competency-based profiles and interview tools. Average 1100+ Reservation Sales Agent hires per year.• Modified and enhanced the New Employee Orientation as a part of a corporate key initiative to better educate and prepare the new hire for success.• Development of an on-line web based exit survey to gather information from departing employees for improvements during the employee life cycle.• Worked with each reservation call center to implement creative methods of recruiting for their individual job market, including “Star Seekers”, an advanced employee referral program , and collateral for use in a variety of media outlets.• Active member in Retention Project Team which was instrumental in reducing turnover from 140% to 90% in one hiring season.• Development and management of World-Wide Reservation recruiting budget encompassing 4 reservation call centers.

• Responsible for building a centralized recruiting department including recruiting and hiring staff, developing policies and procedures and establishing additional vendor relationships to complement our recruiting activities.• Team participant in the implementation of Oracle HRIS and Applicant Tracking Systems.• Developed and managed all site recruiting strategies and assisted staff in implementation of these strategies. This included advertising, pre-employment testing, new hire process and orientation, career fairs and open houses.• Directed the activities of 10 recruiting specialists and 2 administrative support personnel across two call centers with a combined site population in access of 3,700 during peak season. Estimated annual number of agents hired ranged from 2,500 – 3,000 per year between both locations.• Negotiated contracts with temporary staffing companies and manage all staffing and on-site vendor relationships.• Assisted Sr. HR Manager with the development and management of HR budgets.

• Responsible for overall recruiting process including sourcing, screening, and interviewing candidates to fill positions for the Las Colinas, Texas technical support center utilizing Restrac applicant tracking system. • Developed recruiting strategies (including advertising, job fairs and other recruiting events, etc.) in order to fill openings in a timely manner.• Designed and developed the HR intranet web site as and informational resource for employees.• Served on the Web Task Force for Microsoft.com, assisting with planning and designing of the HR portion of the corporate intranet web site.• Acted as lead recruiter by directing the activities of contract recruiting staff. (up to six contract recruiters at one time.)

• Outplacement placement of Engineering and Data Processing professionals - average thirty placements per month from Texas Instruments Outplacement Center.• Provided resume writing and self-marketing assistance to displaced workers.

• Recruited, screened and tested individuals to fulfill client needs, mainly in the areas of Accounting, Finance, Banking, Data Processing, Human Resources and Sales and Marketing.• Assisted with maintenance of five Resolution Trust Corporation (RTC) government contracts in the San Antonio area involving over 250+ people and totaling $1.2 million in monthly billings. Facility housed the Asset Operations Process Center (AOPC) for the RTC.