Deborah (Debbie) Kenney Email and Phone Number
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As a Customer Service Professional, it is my nature to provide exceptional customer service to a diverse constituency and to go beyond the extra mile to meet or exceed customers’ expectations. I am known for providing attentive and personalized client services and establishing a rapport with customers, which are essential to ensure consumers have outstanding experiences. My background includes effectively interacting with the public in a variety of environments including career service settings, retail sales, coordinating events and performing public relations and fundraising tasks for numerous non-profit and community organizations.Customer Service Experiences• Received compliments from a customer for providing “much more than the usual customer service” after assisting an agitated customer with her purchases in a manner that resulted in her leaving the store calmer and with a smile on her face. • Specifically requested by returning clients to assist with resume development at a career center and with retail merchandise options and purchasing transactions.• Interacted with community members, staff, volunteers and vendors coordinating 60 successful community events and other projects. Recommended by a colleague to assist in providing event planning and implementation support for regional nonprofit organizations.A former employer made the following observations, Debbie… • Has a certain graciousness that makes others feel comfortable and appreciated.• Is committed to high-level customer service for external partners and internal teams.• Is very respectful when dealing with others no matter their role or position.Employers and co-workers have described me as one who:• Is kind and caring and encourages others.• Works well in cooperation with staff as well as independently. • Is always willing to lend a hand.• Presents herself well.• Has good work and ethical standards.
Cracker Barrel
View- Website:
- crackerbarrel.com
- Employees:
- 18302
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Visual Merchandiser, Retail StoreCracker Barrel Dec 2020 - PresentHenrietta, New York, United States
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Sales AssociateTalbots Outlet Aug 2020 - PresentHenrietta, New York, United States -
Fashion StylistDressbarn Feb 2019 - Dec 2019Henrietta, New York, United StatesCompany closed all stores. -
Sales AssociateLands' End Aug 2017 - Jan 2019Henrietta, New York, United States -
Career Service AdvisorRochesterworks! Jun 2016 - Feb 2017• Employment Assessments: Greets Monroe County Department of Human Services clients and explains the employment assessment process. Conducts one-on-one interviews with clients to determine what work activities they will participate in as mandated by the New York State. Enters data in county and state database• Work Experience Program: Meets with DHS clients to select WEP assignments, i.e. volunteering at local non-profit organizations, to meets state and county Welfare-to-Work requirements.• Work Experience Program Timesheets/Data Entry: Interacts with WEP site supervisors to ensure participants’ volunteer hours are submitted in a timely fashion. Enters work hours in state/county database.• Career Information: Interacts with clients providing resume and job search advice. -
Resource Room AdvisorRochesterworks Dec 2014 - May 2016St. Paul Street Office, Rochester, Ny• Resource Room: Welcomes job seekers to the resource room and develops a rapport with them. Assists clients with resume development and online job searches and applications.• Client Phone Calls: Responds to approximately 120 calls per week. Maintains detailed records of interactions.• Job Postings: Researches and formats job openings that are posted on the RochesterWorks Resource Room and Monroe County Department of Labor job boards.• Work Experience Program Data Entry: Enters clients’ volunteer/work hours in NYS Dept. of Labor database. .
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Customer Service SpecialistJcpenney Aug 2014 - Dec 2014The Mall At Greece Ridge CenterMaintained an upbeat attitude with a smile while greeting customers, answering their questions, identifying and responding to their needs, and processing purchase transactions. -
2014 Wxxi Online Auction Relationship Development AssociateWxxi Public Broadcasting Council Oct 2013 - May 2014Rochester, New YorkSolicitation: Successfully solicited overnight stays, activities and dining for town travel packages. Increased the number of packages from 26 in 2013 to 32 in 2014. Acquired donations from new and previous donors including new unique and exciting new experiences, i.e. sky diving, vintage plane rides.Organization: Computerized travel town package paperwork by creating and organizing donor information and other data into Excel spreadsheets. Performed data entry and Internet research. Customer service: Responded to bidder phone calls and contacted winners with declined credit cards. Communication: Created correspondence to potential and previous donors. Wrote town package and item descriptions.Temporary position -
Event CoordinatorVictor Chamber Of Commerce Sep 2013 - Oct 2013Victor, NyTechno Expo 2013, first time event for Victor Chamber of Commerce. Featured Victor advanced manufacturing companies and service organizations with the purpose of increasing awareness of businesses in the area.Infrastructure: Created detailed timeline, event plans and vendor room layout. Planned logistics.Communications: Contacted/interacted with vendors, service organizations, volunteers via phone, e-mail and social media. Designed vendor forms and correspondence and signage. Wrote and disseminated press releases.Solicited: Food businesses.Temporary contract position.
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Co-Event Coordinator,Victor Chamber Of Commerce Aug 2013 - Sep 2013Victor, NyAssisted coordinating the 37th Annual Hang Around Victor Day attended by over 5,000 people, September 7, 2013. Infrastructure development: Created and organized festival map placing 115 vendors throughout the village. Worked with graphic designer in design and printing of map. Developed timeline.Communications: Wrote and disseminated press releases, which resulted in media placements. Created vendor and volunteer procedure and information packages.Meetings: Interacted with Town of Victor Bicentennial Heritage Fair coordinator and Victor Chamber of Commerce event committee. Event day: Oversaw vendor set up and volunteers. Handled challenges that arose.Temporary contract position.
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Community Relations SpecialistFinger Lakes Community College Jul 2009 - Nov 2012Canandaigua, NyCollege events: Coordinated over 30 internal and external events to enhance public awareness and promote community, employee and student relationships. Managed college commencement ceremonies attended by 2,000 graduates and guests. Organized FLCC participation in regional festivals, which resulted in increased enrollment. Co-coordinator of the annual Veterans Day ceremony attended by an average of 135 college and community members.Community event liaison: Provided customer support and coordinated logistics for over 20 community events hosted by the college. Assisted music festival transition to new venue, oversaw rehearsals and performances. Active role in new community lecture series. Arranged telephone lines and other details for televised auction. Logistics: Organized and communicated event needs and followed up with maintenance, security, audio visual, graphic design, printing, catering and other departments, as needed, for receptions, speaker presentations, workshops and meetings. Oversaw event set-up and provided on-site supervision.Arts and culture liaison: Originated and composed semi-annual arts and culture event brochure. Promoted programs, which increased attendance at arts and culture events. Liaison to Time Warner Cable public access TV station hosted by FLCC: Streamlined FLTV work study student/financial aid process. Developed community TV program submission and work study student procedures. Contact for public inquiries. FLTV Advisory Committee member. -
Assistant Director Of DevelopmentYwca Of Rochester & Monroe County Mar 2008 - Jul 2008Rochester, Ny
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Manager Of Public Relations & Volunteer ServicesRochester Rehabilitation Center Oct 2000 - Nov 2007Rochester, Ny
Deborah (Debbie) Kenney Skills
Deborah (Debbie) Kenney Education Details
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Communication And Media Studies -
Communication, General
Frequently Asked Questions about Deborah (Debbie) Kenney
What company does Deborah (Debbie) Kenney work for?
Deborah (Debbie) Kenney works for Cracker Barrel
What is Deborah (Debbie) Kenney's role at the current company?
Deborah (Debbie) Kenney's current role is Visual Merchandiser, retail store at Cracker Barrel.
What is Deborah (Debbie) Kenney's email address?
Deborah (Debbie) Kenney's email address is ke****@****ill.edu
What is Deborah (Debbie) Kenney's direct phone number?
Deborah (Debbie) Kenney's direct phone number is +158570*****
What schools did Deborah (Debbie) Kenney attend?
Deborah (Debbie) Kenney attended State University Of New York College At Brockport, State University Of New York College At Geneseo, Houghton College.
What are some of Deborah (Debbie) Kenney's interests?
Deborah (Debbie) Kenney has interest in Country/primitive Decor, Quilting, Reading Historical Fiction, American History, Knitting, Health.
What skills is Deborah (Debbie) Kenney known for?
Deborah (Debbie) Kenney has skills like Job Search, Public Relations, Event Management, Event Planning, Media Relations, Community Development, Customer Service, Project Management, Passionate About Work, Highly Personable, Fundraising, Nonprofits.
Who are Deborah (Debbie) Kenney's colleagues?
Deborah (Debbie) Kenney's colleagues are Katelynn Watson, Tammi Willey, Kayla Walker, Cheyenne Wells, Edwin Brown, Adam Lynch, Jasmine Teems.
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