Read practitioner's dictations for completeness. Ensure proper diagnosis code(s), date of service, quantities and costs were billed to insurance companies correctly. Review insurance verifications for cost share collection. Read patients paperwork looking for completeness. Engage 3rd party billing company with issues or errors. Complete audits documenting issues with billing or patient accounts.

Finalized sales for actual move conditions. Specialized in military and government moving jobs after obtaining deep knowledge of regulations. Project managed multiple moving projects simultaneously. Contracted coordinated third parties when necessary to execute special need projects. Answered a multi-line phone system.

Ensured all independent medical exams (IME) questions were addressed by doctor before submittal. Verified doctor and needed IME needs were aligned. Reviewed charts for patient information completeness prior to physician exam or peer review. Processed medical records for record retention.

Managed appointments schedules for five dental practitioners. Handled Medicaid authorizations. Submitted insurance claims. Routed and submitted prescription requests. Collected service payments. Completed general office duties.

Specialized in litigation cases needing independent medical exams. Responsible for an average of thirty cases per day. Scheduled independent medical exams after finding an aligned physician from over 1,000 possible choices. Served as a liaison between defense attorneys, plaintiffs and physicians. Coordinated physician depositions, transportation, translators and clinic room rentals. Filed supporting court documents and sent invoices for all applicable fees. Thoroughly documented all interactions and decisions knowing file can be subpoenaed.

Checked patients in and verified information was accurate. Managed scheduled for three practitioners. Chaperoned during examinations as needed. Collected money for services rendered.

Performed HR duties including hiring and disciplinary action for the store and the district. Coached employees. Performed employee reviews and kept files up to date. Monitored cash and loss prevention controls. Assigned shift goals per employee. Maintained store in MI OSHA compliance and maintained store per marketing direction.