Debbie Lewis, Shrm-Cp, Phr Email & Phone Number

Linden, VA, US

Herndon, VA

• Front-line Employee Relations Manager for over 1,000 non-exempt employees in 46 different union groups nationwide, and their management groups.
• Coaches & advises managers on performance management matters, HR policy interpretation, HR best practices, accommodations & interactive process, addressing & resolving grievances, & CBA compliance.
• Conducts over 100+ Employee Relations Investigations/Ethics Hotline Investigations cases per year from start to finish; recommends appropriate outcomes to Legal department, Labor Director and CHRO; oversee.
• Collaborates with operations leaders, legal counsel & HR leadership to implement human resources strategies for employee relations, performance management, recruiting and retention, talent development & conflict.
• Analyzes HR processes to improve efficiency and ensure compliance with labor law and CBAs; manages projects to resolve issues and aligns solutions with company goals.
• Assists Director of Labor Relations with up to 20 CBA negotiations per year, implements CBAs with respective internal departments. Develops strategies to negotiate the best possible terms in labor contracts.

Employee relations; HR Investigations; administrative support; training; working with unions and SCA

Herndon, Virginia, United States

• Collaborated with Program Managers to achieve hiring goals for 50+ requisitions at a time, managing full-cycle recruiting processes for various roles within both active-funded and pre-contract award contracts.
• Recruited for both OCONUS and CONUS roles.
• Trained and mentored recruiters and hiring managers in successful strategies for EEO compliance and
• Represented the company at trade shows, recruiting events, and charity events.
• Developed talent attraction strategies for OCONUS roles – Increased outreach to veteran groups nationwide to increase referrals for exciting roles overseas.

Tysons Corner

Onboarding & payroll for 1,200 employees at 26 different restaurant locations. Completed employment verifications, unemployment claims, new hire paperwork, terminations, data entry. Processed I9s and eVerify. Acted as liaison between employees and HR director.

Mid-Atlantic And Northeast Regions

Managed catering sales, account growth & catering operations of 27 corporate owned Einstein Bros. Bagels locations from Boston, MA to Richmond, VA. Supervised a team of 50 operations associates across the region.

Washington DC & Baltimore Market -- 11 Stores

Grew Catering Sales within a multi-store district by identifying and pursuing promising leads, cultivating relationships with clients, marketing initiatives, tastings and demonstrations, networking events. Catering sales presentations in front of prospective clients, account maintenance, store production support, admin support, database management, client.

1652 K St. NW, Washington DC

Managed event bookings for two private and one semi-private dining room. Provided administrative support to management and service support to the restaurant staff as needed. Performed all client follow-up and outreach for repeat events. Utilized networking events, social media, and market research to find and connect with new clients.

Northern Virginia Market - 8 Stores

Grew Catering Sales within an 8 store district by identifying and pursuing promising leads, cultivating relationships with clients, marketing initiatives, tastings and demonstrations, networking events.

Tysons Corner, VA

Oversaw catering production in a high volume store. Created and cultivated relationships with regular clients, made Account Maintanence calls, participated in sales blitzes, cold calling, general sales building initiatives for my store.

B.S. Business Management, Human Resources Management And Services, Magna Cum Laude Graduate

Associate'S Degree, Marketing/Marketing Management, General