Looking forward to new challenges and working with wonderful group of people.

Requested and obtained my first U.S. Customs Ruling working closely with engineers and product managers internally to gather all the necessary techincal data to provide US Customs. Ruling NY N316874. Perfom yearly U.S. Customs value reconciliation project to ensure the value of overseas CAD drawings, and any U.S. owned tooling housed abroad is also included completely and accurately into the value of U.S. imports. Key project resouce for a high dollar project of using a SaaS option for global trade compliance needs. Conducted UAT testing as well as consulting on design and user interface as a daily heavy user. The investment into the system helps gives insight to transactions around the world for better customer screening, free trade soliciation as well as housing both ECN and HS classifications.Project team lead on a global HS Harmonization project, in progress, that helps the entire company align to the most accurate HS code. Meet weekly with project team to help answer any questions and teaching team members how to read & understand the tariff book and utilizate all the resources effectively. Support with capital equipment requests to ensure export documentation provides all the important trade information for exporting and importing into various countries. Devloping a Harmonized Tariff Handbook for documenting our HTS/HS process of classification. In addtion, created a HTS/HS request form through SharePoint and Infopath to allow Donaldson employees request codes while documenting the GRIs and recordkeeping requirements.Continues to build strong business acumen by nurturing relationships internally with product managers, engineers, and procurment teams as well as externally with suppliers to help ensure Donaldson's HS (Harmonized Tariff Codes) are accurate and the logic is documented.Parteners with global trade compliance team to share knowledge on classifications, including a cleanup project with over $200K refunded to our Australia entity.

Started at Donaldson as a contractor in October, to help with the yearly NAFTA solicitation project. Helped the team increase responses over 35% compared to the previous year. After the NAFTA solicitation project ended, I then started helping with operations side of the team with Imports and Exports. Became an official team member in May 2016.Some the interesting things I have been working on include;Work with internal and external customers on HS classifications of productsResearch Custom RulingsBuild partnership with freight forwarders and brokersAnalyze and issue FTAs (Free Trade Agreements) Project Manage NAFTA solicitation projects Help built training guides for suppliers to help explain the NAFTA certification processCountry of Origin determination and certificate issuingOver saw a project that involved MS Infopath, also created a side project within Infopath to stream line HS requests

Manage and track the tasks and deliverables of individual reset teams.Work with internal members to drive projects, coordinating project activities and open issues.Assist with the coordination of projects, gathering requirements, identifying project vision, and developing project schedules.Work with leadership teams to maintain project schedules and to monitor, influence and direct progress.Report project progress, status, and risks to external and internal project stakeholders. Manage project risk, develop mitigation plans, and escalate decisions & unresolved issues.Ensure work is thoroughly complete and meets all desired outcomes and is smoothly implemented.

Joined the team in October 2013 to introduce a market intelligence program and its concepts, theories and practices to a team of twenty people across the country to enhance CROSSMARK’s services and relationship with Samsung.• Leads a new subset Samsung Dedicated Team known as the Market Intelligence Team, a group of field representatives across the country who report weekly insights at both the brand and retail level on behalf of Samsung.• Developed a standard operating procedure for the Marketing Intelligence Team, including monthly training's on the tips and tricks, tools and methods which support and develop the team members in their daily tasks of intelligence collection.• Create, approve and implement national projects, including writing instructional sales plans, managing labor and tasks through completion to ensure high levels of execution. • Collect and organize weekly observations and insights from the Market Intelligence Team and create templates for weekly reporting directly to Samsung

Day-to-day tasks of the role included:Data Collection/Analysis - Located, collected and mined from external data sources to gather information including (but not limited to) Pricing, Promotional, Merchandising, Strategies. Data was collected through many sources including: in-store, online, print and social media.Competitive Analysis - Tracked activities on major industry players and their updates, movements and financials. Used information for reports, presentations, updates and weekly updates.Communications, Reports & Presentations - Provided frequent, competitive updates, timely profiles and presentations to all levels of the company including stores, districts, territories and corporate leadership teams.Highlights:●Ranked consistently in the top five performers in price collection and optimization work that saves over $100M in gross margin annually to the bottom line.●Contributed insights, observations and a point of view on a monthly basis for an internal competitive newsletter which, in less than a year, achieved status as largest “opt- in” distribution list with 3000+ enterprise members.●Project Managed over 20 different video game category related projects to help improve operational procedures and improve customer experience. ●Recognized as a SME, subject matter expert, for key retailers and categories.●Engaged store employees in 5 states and over 40 locations to solicit best communication process

●Gathered competitor floor prices on a daily basis and entered into a database that changed prices at the district and store level to ensure competitiveness.●Monitored competitor print advertising and made price adjustments as needed at the district and store level.●Evaluated pricing execution at the store level to ensure floor price changes were 100 percent accurate.

●Responsible for overall aesthetic and pricing integrity of multiple departments including home theater, digital imaging, strike zone and appliances●Simultaneously served as a store pricing coordinator in charge of maintaining floor pricing accuracy, which in turn reduced customer frustration●Leading a floor team of seven individuals in charge of visual merchandising and price auditing

●Helped train newly hired customer service reps●General opening and closing duties ●Helped customers at checkout of new purchases and returns and exchanges●Simultaneously took on another role as mobile phone programmer as the technology (at that time) required devices to have phone numbers manually keyed in●Helped oversee the services desk and took in units for repair and customer service assistance as needed