Debbie Ma (馬嘉欣), Mirhr, Chrl Email & Phone Number

• Provides analytical, technical and administrative expertise in the development, implementation and maintenance of job evaluation policies, programs and systems for unionized and non-unionized employee groups.
• Provides guidance and direction to Ryerson management, faculty and staff in the interpretation of job evaluation and compensation policies and practices, as well as in the resolution of related issues.
• Recommends salary grades, prepares job descriptions, assists in job restructuring, reorganization and salary issues, and reporting related metrics.
• Facilitates complaint stage resolution discussions and participates in the classification grievance process as required.

Toronto, Canada Area

• A partner to leaders by providing strategic HR consultation to assigned departments across campus on all facets of HR for both union (6 unions) and non-union groups.
• Provided consultative advice and coaching to assigned client group addressing Human Resources implications, for clients to make informed decisions. Ensuring all approaches to people issues are reviewed through an.
• Management of staff including, conflict resolution, discipline, workplace investigations and return to work/workplace accommodations.
• Labour consultation and advice with respect to the collective agreements of the 6 unions.
• Talent Management, including talent acquisition, workforce planning, succession planning, performance management and compensation.
• Partnered to understand the client’s business objectives in order to help find solutions that met both the client’s needs and HR policies, employment law and collective agreement language.

Toronto, Canada Area

• First point of contact to assigned client groups providing interpretations and application of collective agreements and issues for each constituent and/ or client group.
• Provided senior level HR administrative and technical support to assigned Human Resources Consultants and respective client groups.
• Assisted the Human Resources Consultants in delivering client coaching and consulting, including: research, development, and implementation of special Human Resources programs/projects.
• Provided analysis and report of sick leave statistics in preparation of CUPE 233 negotiations.
• Conducted research and analysis of collective agreement articles in preparation of OPSEU 596 negotiations.
• Provided full-cycle recruitment support for assigned client groups using a web-based applicant tracking system.

Toronto, Canada Area

• Coordinated and provided research support in grievance, management/union, employee relations/consulting meetings and special projects.
• Responsible for completing the research and developing the layout and content for the University Bargaining Update website.
• Maintained accurate and efficient centralize storage of grievance decisions, awards, legal agreements, and collective agreements.

Toronto, Canada Area

• Provided support to a team of 10 including 2 managers and 8 Consultants.
• Compiled research, customized & formatted reports/presentations to meet specific needs of projects.
• Coordinated organization-wide event planning, drafted presentations for events, and training sessions on behalf of Vice President and Managers.
• Superuser of online Performance Contract Appraisal process and tool.
• Analyzed and reported on monthly organization-wide training and departmental budget gaps.
• Tracked and reported monthly organization-wide recruitment activity through the administration of employee resource requisitions.

• Coordinated and administered the Associate Performance Reviews.
• Supported the full cycle of recruiting, selection and onboarding process of Legal Professionals resulting in efficient and quality hires.
• Worked with Performance Committee in establishing Legal Professionals’ annual bonus structure recommendations using excel software.
• Ensured timely entries in HRIS system and generated monthly headcount and ad-hoc HRIS reports using 3D software.
• Monitored and tracked the department budget planning process.
• Maintained Associate Personnel files and HRIS to ensure.

Master Of Industrial Relations And Human Resources (Mirhr)

Human Resources Management Certificate, Human Resources Management

Bachelor Of Commerce (B.Com.), Specialist In Management And Economics

Graduated from the Bachelor of Commerce program with Distinction.