Debbie Monaghan Email & Phone Number

Marcy, Ny, Us

President of the Maynard Volunteer Fire Department as well as certified Interior Firefighter and Certified EMT

1 Campion Road, New Hartord, Ny

I am a personal trainer and a Group Fitness Instructor. I help people with their fitness goals. I work with adults as well as children. I run KIDS FITNESS classes, too. I coach in person as well as online, I run challenge groups online.

Supported new implementations through effective resource management, project management, problem solving and improved overall processesPlanned and executed projects to ensure delivery is on-time, on-budget, on-scope with high quality. Documented and communicated scope, objectives, goals, requirements and deliverables for assigned projects as well as status, issues, and resolutions with project sponsors and executive leadership throughout project lifecycleDeveloped, maintained and archived project documentation, cost estimates, work plans, issues/risk logs, status reports and other project deliverables per standards. Collaborated and managed trade-offs between scope, quality, time and costManaged conflicts to an early resolution and escalated unresolved issues to management conforming with all corporate policies and procedures

New Hartford, Ny

● Designed, developed and delivered training; leveraged Self -Directed Learning (SDL), In Classroom Learning (ICL) methodologies and learning models including application of ADDIE● Reduced learning curve by 50% resulting in increased profitability of millions of dollars through the design and implementation of new training curriculum● Gained knowledge of LMS systems, fluency in various virtual and internal training methods● Implemented processes and procedures for evaluating program effectiveness and analyzed performance data to evaluate and refine programming.● Coached and mentored staff by identifying and understanding skill needs of individuals; improved team Quality by 50% and individual Quality scores by 25%through weekly feedback and coaching● Evaluated performance and learning by Reaction, Learning, Behavior and Results● Monitored real time phone stats of staff and QA of new trainees’ calls and endorsements● Reviewed procedures with new and tenured CSR’s and kept all informed of new procedures● Researched department and organizational system and procedure issues, sought out enhancements to make processing more efficient

Utica, New York Area

• Review applicants and resumes, interview and hiring processes and recommendations• Address performance attendance and behavior issues and responsibilities• Benefits Coordinator

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Associate Of Arts And Sciences - Aas, Business Administration, Management And Operations

Regents Diploma