• Implement change projects from central retail to stores, ensuring that change was sustained• Build and maintain great business relationships with store teams in order to influence key stakeholders • Identify opportunities in performance within stores and coach for improvement• Support the development of future retail projects• Create people plans that supported the achievement of the store business plan• Managed a dual store Hr Role• Provided support to management team when dealing with difficult people issues• Created a store wide recruitment plan that took into consideration the career aspirations of all current employees, offering new opportunities for all ahead of a replacement store opening. • Delivered City and Guilds accredited courses for Sainsbury’s that aimed to influence senior managers to understand their impact on others and their management style.• Worked in partnership with external agencies to support the young and long term unemployed back into work. This included providing interview experience and work trials within stores. This example was used as part of Remploy’s national marketing campaign to highlight its success.• Presented their personal development journey to peers and senior leaders in order to engage them in a new self-development and learning platform. Shared feedback which showed how individuals can take responsibility for their own personal development. This resulted in every manager utilising a personal development site.• Identified a long term overspend on Bakery Waste and facilitated a workshop that resulted in Bakery Managers following a process that achieved a 25% reduction in waste.• Planned, organised and delivered the training of a new scheduling efficiency tool that improved the efficiency of resourcing.

• Store Manager in a High Street Store• Managed all day to day operations within the store from recruitment, through to price control and cash handling

• Managed and motivated a team of 4 direct reports to run all fresh food departments within a store taking £800k per week• Encouraged a culture of self-development, taking time to work with each team member to discuss performance, set goals and to achieve personal aspirations.