Debbie Moses Email & Phone Number

Durham, Nc, Us

Durham, Nc

Implement and provide administrative support to the following modules of SuccessFactors: Employee Profile, Recruiting Management, Onboarding and Offboarding, Performance and Goals, Succession and Career Development, and LMS have been successfully implemented.Support the functional operation and administration of the SAP HCM and Payroll applications, to include system configuration and maintenanceAssist in the review, testing and implementation of HR/PY system upgrades and patches, to include SuccessFactors quarterly release testingAssist in analyzing, designing and implementing HRIS system solutions in support of organizational and business requirements Collaborate with the HRIS and team to assist with producing HR strategic and operational reporting needs using SAP Ad Hoc Query and SuccessFactors dashboard/reportingServe as an integral part of the HRIS team and work closely with HR and Finance management to determine HRIS system priorities Participate in system and user acceptance testing and evaluation. Serve as first level tester before engaging Subject Matter Experts Recommend procedures and best practices Create and maintain appropriate system documentation for internal control Identify, research, troubleshoot and resolve user issues. Log and track issues using Track-It! ticket tracking application Ensure data integrity and quality of data output Participate on Customer Service Improvement Team, to better end users' experiences with SAPWork with Payroll/Finance on BSI tub updates and testing

In support of internal Human Resources customer (Organizational Management, Performance Management, Compensation), guide the development of requirements and business cases pertaining to requests for enhancements or new system development.Consult with process owners, management and peers to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, and security requirements.Develop IT change requests and business cases for systems-related work estimates Manage operational relationship with IT relative to critical business issues, system enhancements, and scheduled releasesCoordinate UAT, and consolidate test results to present at business decision point (BDP/Go-No Go) stakeholder meetings. Monitor and document post-implementation problems and revision requests Participating on Lean Six Sigma Black Belt project

Troubleshoot issues related to interfaces from SAP HR system to ProBusiness payroll system. Perform root cause analysis of problems and propose solutions to ensure that the issue is resolved in a timely and appropriate manner. Requires analysis of data being imported from HR system into Payroll system as well as data being submitted from Payroll system to outside vendors and downstream systems.Main point of contact for payroll specialists to raise and resolve issues that could impact employees' pay and to ensure accurate and timely payment to Nortel Networks employees. Provide support to the US Payroll team with 15 members on the team.Provide reporting needs from payroll application to Nortel Networks departments for financial evaluation.Create and implement test plans and participate in testing any and all system changes that could impact payroll feed, gauge impact on interface to Payroll system, prior to transporting changes to Production environment. Assist with design changes and coordinate testing for US Payroll team. Some of the more recent completed projects are the ProBusiness version upgrade and the Comp ID FS Consolidation.Serve as the prime for US Payroll's Business Continuity Plan. Continually monitor processes to make sure that critical functions can continue in the event of emergency.Draft work requests as well as recommend priority for work requests and issues relating to ProBusiness payroll system. Serve as systems and business analyst for any projects relating to or that may have an impact to ProBusiness payroll system.

Gathered requirements, performed analysis, created documentation , tested and implemented for SAP HR/Payroll moduleConfigured Payroll US gross to net. Created customer wage types, established permissibility for premium pay based on personnel structure, set up processing and evaluation classes. Configuration of tax models, tax area table updates based on BSI update bulletins. Configuration of pre- and post-tax deductions, payment models, garnishments.Assisted in the set up of health plans (Benefits), configuration and testing of pre-tax and imputed income wage types. As part of Benefits Integration with Payroll, assisted in configuration of benefit plan wage types. Also familiar with screen modification and features to default values and displays.Worked with senior SAP developers on enhancements for foreign national processing to include Substantial Presence Testing (SPT), Visa and Tax Treaty infotypes, and Nonresident Taxation. Performed extensive testing for data loads, earnings adjustments, and Nonresident Taxation scenarios based on SPT determination.