Receptionist at Hyundai Motor, Sales Co-ordinator at CALA Homes, Receptionist at Open Health.

Processed sales orders using Sage, and checked pricing and delivery dates. First point of contact for incoming telephone calls.

Temporary Sales Co-Ordinator role. Processed the reservations for new homes. Actioned web enquiries asking for more detail on future developments. Run, distributed, and printed weekly sales reports.

Provided administrative support to the EMEA Deals desk team who were responsible for reviewing deals and providing guidance on pricing and discounts for special bids. Acted as a Global Program Implementation Specialist providing business input and support to the SBA Manager pricing discount tool. Helped to provide accurate master data required for the special bid pricing tool, resulting in margin improvement, once the correct costs were displayed.Determined why problems occurred and quickly responded to issues raised by Distributors, Business Partners and Sales, allowing IT to resolve technical issues and enabling the special bid pricing requests to flow through for approval, and for online orders to be placed. Set up new user access to the SBA Manager tool (50-60 new users per week) by working across 3 different applications and ensured the new user accounts were set up quickly and correctly. Authorised and approved specific special bid pricing requests created by users in the U.S, APAC and LATAM.Instigated and provided a clean-up of user detail in the database, resulting in a faster response time in the SBA Manager tool.

Organised the bid calls to agree the special bid pricing for deals greater than $1M. Invited appropriate approvers to participate and provided relevant documentation prior to the call.Provided PA support to the Leader of the Sales Operations team based in Southern Ireland, assisting with meeting arrangements and complex overseas travel.Created and maintained the approvers authority matrix in line with Company Guidelines.

Managed complex diary arrangements and arranged overseas travel.Email management and filtering.Managed and processed employee changes in the HR tool.Provided administrative support with travel arrangements and new starter inductions for 3 people managers.

Achieved Top Talent employee status in 2007.Email filtering, diary management, travel arrangements, and processing expenses.Organised Customer and Channel Partner meetings, and internal meetings which involved agenda preparation, meeting participation and taking notes and action items.Organised complex travel arrangements for a Marketing VP based in Southern Ireland.

Diary management and meeting arrangements involving Channel Partners and customers.Organised monthly internal sales meetings for both VPs; preparing agendas and relevant presenters, note taking, and following up on the action items.Processed employee changes in the HR Manager tool, liaising with internal and external recruiters regarding job openings and interviews, and handling the on-boarding of new employees in the teams.

Achieved Top Talent employee status in 2005, and also received a merit award for setting up a new starter process, which enabled employees to be operational in their new role within a very short time.Coded weekly orders using excel and SAP.Provided PA support to the Board Director, which included diary management and arranging overseas Partner and customer meetings and UK golf events.Involved in sourcing and interviewing candidates as a replacement for the role.

Organised and set up a new filing system for 3000 UK employee files, then maintained and archived files in line with Company guidelines and data protection.Supplied employment, mortgage, bank, visa and tenancy references for current and ex-employees.Initiated the review and update of all reference letters to meet changing requirements.Site prime for department intranet site and responsible for Intranet Library maintenance.

Organised monthly UK Policies & Procedures meetings and also quarterly Group Personal Pension Plan Operations Review meetings, agenda preparation, minute taking, loading revised policies onto the UK intranet site.Assisted with two outsourcing projects by liaising with relevant parties to supply extensive information on Nortel employees.Responded to queries regarding share purchase and stock options from outsourced employees and retirees.Organised Appeal Hearings for employees appealing against their redundancy, attended meetings and took notes.Took minutes at the Employee Consultation Meetings regarding redundancies.Managed and utilised best usage of the Nortel childcare nursery places at a local nursery.

Various PA and secretarial roles within Finance, Product Marketing, HR, and Internal Audit.