I am responsible for leading and developing the Casework Team, meeting all business objectives including quality and sales ensuring we continue to deliver a genuinely industry-leading service to our customers.Working closely with the Sales and Marketing team my focus is on identifying, developing and improving service processes, quality control protocols and new business opportunities.

HCA is a leading business development agency creating highly effective new business campaigns for a range of marketing services clients.My primary responsibilities include key account management; content strategy, creation and delivery; social media strategy and delivery for clients across the MarComms sector.HCA offers a truly innovative, insight-led approach, to identify, develop and nurture relationships between agencies and prospective clients.

At Appletree we provide strategic marketing planning, and delivery of activity to achieve business growth objectives for our B2B clients. Much of our work involves creating content marketing, and delivering it through newsletters, blogs, SEO, and social media - providing integrated, focused, ongoing, cohesive marketing activity.

Overall management responsibility for Milton Park Innovation Centre, including:o Accountability for the financial, operational and commercial performance of the centre, including full P&L responsibility.o Responsibility for full range of sales and marketing activities.o Delivery of all aspects of operational activities for the Centre including the development and implementation of procedural frameworks and policies to facilitate the smooth running of each business and ensure… Show more Overall management responsibility for Milton Park Innovation Centre, including:o Accountability for the financial, operational and commercial performance of the centre, including full P&L responsibility.o Responsibility for full range of sales and marketing activities.o Delivery of all aspects of operational activities for the Centre including the development and implementation of procedural frameworks and policies to facilitate the smooth running of each business and ensure retention of existing customers.o Direct management responsibility for four members of staff across multiple functions and pay grades to include training and development.o Provision of exceptional customer service whilst ensuring operational efficiencies. Show less

• Develop sales and marketing strategies for the promotion of the Innovation Centres within my responsibility.• Develop annual marketing plans and manage the implementation of the plans within budget.• Undertake regular reviews of service provision and develop new services as appropriate.• Liaise with marketing agencies to develop specialist creative materials to meet deadlines.• Undertake competitor and market analysis in order to clearly differentiate the… Show more • Develop sales and marketing strategies for the promotion of the Innovation Centres within my responsibility.• Develop annual marketing plans and manage the implementation of the plans within budget.• Undertake regular reviews of service provision and develop new services as appropriate.• Liaise with marketing agencies to develop specialist creative materials to meet deadlines.• Undertake competitor and market analysis in order to clearly differentiate the offering.• Promote the range of services, projects and expertise to stakeholders.• Report regularly to senior management and clients on results of all marketing activities. Show less

Overall responsibility for sales and marketing of Harwell Innovation Centre, including:o The entire sales process, from generation of new business leads to negotiation of contracts and ongoing customer care.o Marketing planning and implementation, new product and service development, annual budgeting, ongoing brand development, organisation of, and attendance at, events and exhibitions and creation and delivery of marketing materials.• As a senior member of the Centre team… Show more Overall responsibility for sales and marketing of Harwell Innovation Centre, including:o The entire sales process, from generation of new business leads to negotiation of contracts and ongoing customer care.o Marketing planning and implementation, new product and service development, annual budgeting, ongoing brand development, organisation of, and attendance at, events and exhibitions and creation and delivery of marketing materials.• As a senior member of the Centre team, regularly hold informal management responsibility for relevant support staff.• Develop excellent client and customer links across my portfolio of Centres including relationships of a strategic nature.• Responsible for developing the Centre community to increase customer loyalty and brand value. Show less

• Account management of business development resource for marketing agencies in a variety of fields.• Relationship development to ensure understanding of client’s objectives and expectations.• Developed new business strategies for clients to ensure opportunities are made available.• Responsible for securing new business opportunities.• Regular reporting directly to the client on account performance and strategic planning to ensure successful new business campaigns are… Show more • Account management of business development resource for marketing agencies in a variety of fields.• Relationship development to ensure understanding of client’s objectives and expectations.• Developed new business strategies for clients to ensure opportunities are made available.• Responsible for securing new business opportunities.• Regular reporting directly to the client on account performance and strategic planning to ensure successful new business campaigns are implemented. Show less